Top Tech Jobs & Startup Jobs

Entry-level role performing document intake, classification, imaging, data capture, verification, and transmission per client requirements and established procedures. Works under close supervision, follows standardized processes, and supports downstream teams.

Provide learning administration and data entry support: enter training data into SuccessFactors, manage requests in ServiceNow, enforce SOPs and SLAs, troubleshoot discrepancies, and escalate issues to management. Support clients, prioritize tasks, and work night shifts as needed.

Provide entry-level lockbox and call-center support following established procedures and scripts. Assess and resolve customer inquiries, gather and update account information in databases, escalate complex issues to senior staff, meet SLAs, and communicate company policies empathetically while working under close supervision.

Handle routine inbound customer interactions using standard scripts and procedures to identify needs, provide information, update databases, and escalate complex issues. Work under close supervision to meet SLAs, communicate empathetically, and follow company policies.

Provide frontline call-center support for enterprise mobility customers by following standard scripts and procedures. Assess and route calls, identify customer needs, update databases, meet SLAs, and escalate complex issues to senior staff. Communicate empathetically and explain company policies while complying with standards.

Handle routine inbound customer calls for Marriott, assess needs, provide service or escalate, follow standard scripts and procedures, update databases, meet SLAs, and communicate empathetically under supervision.

Handle inbound customer contacts using scripts and established procedures to resolve issues, gather data, update databases, triage or escalate cases, and communicate policies empathetically while meeting SLAs under close supervision.

Perform mailroom duties including sorting, scanning, opening, and processing mail and documents; enter claim data; operate scanning machines; follow security procedures; lift and move packages (20-50 lbs).

Provide routine call center support using established scripts and procedures. Assess and route calls, identify customer needs, update case notes and databases, explain policies, escalate complex issues to senior staff, meet SLAs, and communicate empathetically while following company standards.

Handle inbound customer calls using standard scripts to resolve issues, assess needs, update databases, and escalate complex cases. Provide empathetic service, follow SLAs and procedures, and work under close supervision to support business goals.