Top Tech Jobs & Startup Jobs

Handle inbound customer inquiries using standard scripts and procedures; assess, triage, and resolve or escalate cases; update databases and meet SLAs while delivering empathetic service.

Performs and coordinates accounting tasks within established procedures: reviews journal entries, extracts data for dashboards, supports audits, maintains process documentation, guides quality verifiers, and leads junior team members to improve efficiency and accuracy.

Provide production control and application support for web and database technologies (IIS/.NET, MS-SQL). Monitor and troubleshoot applications, communicate with stakeholders, and work rotational night shifts in a hybrid (3 days/week onsite) model.

Handle inbound customer calls related to financial fraud using standard scripts and procedures; assess, resolve, transfer, or escalate cases; gather information, update databases, explain policies, and meet SLAs while providing empathetic service.

The Supervisor of Customer Experience manages the daily tasks of support and production teams, focusing on performance evaluations, problem-solving, and achieving company and client goals.

The Senior Finance Analyst guides financial operations through data analysis, supports strategic decisions, and ensures compliance with policies, while mentoring less experienced colleagues.

Handle inbound customer interactions using established scripts and procedures to resolve issues end-to-end. Triage calls for immediate service, transfers, or follow-up; document case notes and update databases; explain policies; escalate complex issues to senior staff; meet SLAs with warm, empathetic communication. Provide specialized product/service information, informal guidance to junior team members, and comply with company policies and training requirements.

Lead execution of client-defined defined-benefits processes, resolve escalated participant and system issues, manage change from discovery to go-live, maintain requirements and process documentation, mentor junior staff, and act as subject-matter expert and steward for Conduent data requirements.

The Project Coordinator will manage IT projects, ensuring alignment of technical and business requirements, while overseeing cross-functional teams and project timelines.

The Customer Experience Associate III provides technical support and client service, working within established procedures to assess customer needs, gather information, and resolve issues, while communicating effectively with clients.