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Performs first-level accounting reviews, verifies invoices, and handles receipts, payments, and check requests using established procedures. Escalates issues requiring attention, meets productivity and quality targets, follows detailed operating instructions, and complies with company policies. Works under close supervision with no supervisory responsibilities.

Performs entry-level accounting support under close supervision, including first-level review of accounting documents, invoice verification, and handling receipt, payment, and check request issues. Escalates documents requiring attention, meets project productivity and quality targets, follows standard procedures, and complies with company policies.

Performs complex transaction processing, document and case validation, logical analysis, and client-guided decisions. Updates data requirements, identifies and reports adverse events, resolves inquiries, and serves as a subject matter expert. Provides training and mentoring to new hires, improves work processes, follows organizational policies, and completes assignments with limited supervision.

Responds to open enrollment and benefits administration inquiries, completes customer transactions, documents interactions in a case management system, performs timely callbacks, escalates issues when needed, and follows call center metrics, procedures, policies, and service standards under close supervision.

Responds to employee open-enrollment inquiries, completes benefits-related transactions, documents customer interactions in a case management system, performs timely callbacks, escalates issues when appropriate, and follows call-center metrics, procedures, policies, and service standards under close supervision.

Responds to employee open enrollment inquiries, completes benefits-related transactions, documents customer interactions in a case management system, performs timely callbacks, escalates issues appropriately, and follows call center metrics, procedures, policies, and service standards under close supervision.

Responds to benefits enrollment inquiries, completes customer transactions, documents interactions in a case management system, performs timely callbacks, escalates issues, and follows call center metrics, procedures, and company policies under close supervision.

Responds to open enrollment and benefits administration inquiries, completes customer transactions, documents interactions in a case management system, performs timely callbacks, escalates issues when appropriate, and follows call center metrics, procedures, policies, and service standards under close supervision.

Prepares journal entries, maintains and reconciles ledger and sub-ledger accounts, completes intercompany reconciliations, and supports the Report to Record process. Identifies process gaps, recommends improvements, tracks projects, reviews unreconciled items, supports quality efforts, provides error feedback, and trains junior colleagues. Works independently within established procedures while ensuring accounting accuracy and compliance with company standards.

Reviews journal entries and accounting classifications, extracts reconciliation metrics for dashboards, supports audits, maintains process documentation, performs quality checks, and guides quality verification team members. The role coordinates assignments, allocates work, provides technical guidance, proposes process improvements, and works autonomously within established procedures.