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Lead global visual creative strategy for Capitol's catalog and legacy artists, overseeing concept development, archival stewardship, production, vendor management, and cross-departmental collaboration to deliver scalable, regionally adapted campaign assets and long-form content.

Support production and operational workflows across the label: manage executive calendar, coordinate meetings and travel, track deadlines and production milestones, maintain trackers and documentation, communicate with cross-functional teams, prepare reports and presentations, handle confidential information, and proactively solve problems.

Develop and execute fan engagement strategies across social, streaming, CRM, and direct-to-fan channels. Build and manage artist communities, create activations, analyze audience and campaign data, coordinate cross-functional campaign plans, monitor sentiment and trends, and report on engagement, growth, conversion, and retention.

Lead design and scaling of team operations across processes, systems, and workflows. Drive cross-functional process design, system implementations, automation and AI-enabled improvements, organizational design, change management, and continuous improvement to increase efficiency, alignment, and measurable business value.

Coordinate high-volume recruiting operations: schedule interviews, manage calendars and travel, prepare offer letters, monitor background checks, update Workday Recruiting, provide customer service to candidates and hiring teams, and support continuous improvement across TA systems.

Support Creative Directors by coordinating creative workflows, maintaining project visibility, preparing briefs and presentations, conducting research and inspiration gathering, organizing assets, facilitating reviews and approvals, and liaising with cross-functional teams to ensure projects progress from concept to delivery.

Lead marketing strategy and execute campaigns for artists on the IGA Miami roster, including album/single launches, audience growth across streaming and socials, cross-department coordination, budget and timeline management, advertising and creator marketing, event coordination, performance analysis, and artist/manager liaison. Manage a Marketing Coordinator and collaborate with Digital, Publicity, A&R, Creative, Commercial Partnerships, and International teams.

The Creative Director will lead the digital creative services team, overseeing artist branding, UX/UI design, and e-commerce experiences, ensuring cohesive visual storytelling across all digital touchpoints.

The role involves investigating streaming fraud, monitoring data for suspicious behavior, developing anti-fraud strategies, and collaborating across teams for documentation and reporting.

Manage studio billing and receivables: generate client invoices, track and reconcile payments, apply SAP codes and POs, maintain billing records, assist month-/year-end closes, and support vendor and contract documentation.