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The role involves designing and building end-to-end prototypes, collaborating with sales teams, and representing the company in executive meetings, requiring strong customer-facing skills and technical expertise.

The role involves rapidly designing and building prototypes, collaborating with sales teams to meet customer needs, and representing the company in executive meetings, while operating independently in ambiguous environments.

Design, build, deploy, and operate scalable, secure AI and LLM-based platform services on AWS. Develop reusable libraries, infrastructure as code, CI/CD pipelines, and observability. Collaborate with applied scientists and product teams to productionize AI capabilities, ensure security and privacy, and drive platform-wide best practices for reliability, cost efficiency, and governance.

Lead global integrated demand generation and cross-sell/upsell marketing for an AI-powered GRC SaaS platform. Own campaign strategy, paid media, lifecycle and advocacy programs, budget, measurement, and a global team. Partner with Sales, RevOps, Product Marketing, Analytics, and Field Marketing to drive full-funnel pipeline, conversion, and scalable always-on campaigns across regions.

Lead executive thought leadership and external communications while managing internal communications for the CMO. Support media relations, draft executive content (social, speaking, bylines), and develop a content calendar tied to product and industry moments. Run marketing team operations—track initiatives, prioritize workstreams, prepare leadership forums, and manage ad hoc CMO projects to keep the marketing organization aligned and efficient.

Lead design and delivery of secure, scalable TypeScript/Node.js microservices and React frontends. Architect and implement AI/LLM features (LLM integrations, agentic workflows, RAG), embed governance and monitoring, mentor engineers, and collaborate with Product, Security, and DevOps to drive reliable, cost-effective solutions.

Lead QA strategy across multiple teams, design and maintain test automation frameworks (Playwright, TypeScript), integrate tests into CI/CD, apply AI-driven testing and responsible AI checks, collaborate cross-functionally, use observability to improve quality, and mentor engineers.

Provide Tier 1 phone-based technical and application support: diagnose and resolve login, connectivity, and software issues; record CRM transactions; escalate priority problems; follow up with customers; collaborate with Customer Success and ProdOps to ensure timely resolution and client satisfaction.

Design, build, and maintain secure, scalable serverless microservices and REST APIs using Node.js/TypeScript and AWS. Deliver backend features and contribute to React UIs, ensure reliability and performance through testing and reviews, mentor junior engineers, and responsibly apply AI/LLM tools to improve development workflows.

The Staff Software Engineer will lead architecture and development of scalable enterprise platforms, managing full engineering lifecycle and mentoring engineers, while driving modernization initiatives in cloud infrastructure and CI/CD systems.