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Conduct door-to-door sales of Spectrum connectivity services to residential customers in assigned multi-dwelling properties. Responsibilities include acquiring new customers, meeting sales targets, expanding existing customer accounts, resolving complaints, monitoring competitor offerings, completing sales documentation, collecting payments, and attending training. The role requires substantial outdoor work, flexible scheduling, reliable transportation, and the ability to work throughout assigned territories.

Manages mid-market and enterprise customer accounts by upselling voice, data, cloud, and video services, securing renewals, winning back former customers, and meeting revenue quotas. Conducts outreach, develops proposals, tracks sales activity in CRM systems, and collaborates with account, sales support, and marketing teams. The role is office-based with occasional travel to customer locations.

Acquire residential customers in large multi-dwelling properties through door-to-door consultative sales. Meet monthly sales and penetration targets, expand services for existing customers, resolve complaints, track competitor activity, complete sales documentation, collect funds, and participate in training. The role requires substantial outdoor work, variable hours, customer engagement, and knowledge of telecommunications services.

Prospect small business clients within an assigned territory, conduct consultative needs analyses, recommend communication solutions, and manage leads through completed sales. The role requires achieving sales targets, maintaining accurate CRM records, coordinating order execution, supporting customer experience, and attending meetings and training. Work is primarily field-based, involving frequent driving and walking, with occasional office work.

Drives regional channel growth by recruiting, onboarding, training, and supporting indirect sales agents and resellers. Manages partner programs, sales support, product presentations, orders, quotes, proposals, CRM performance tracking, ROI approvals, forecasts, and channel strategy. Collaborates with marketing and guides partners toward sales objectives while ensuring compliance with company guidelines.

Sell Spectrum Business communication solutions to small businesses through territory-based prospecting and consultative needs analyses. Manage leads through the sales process, meet sales targets across data/phone/video/mobile, maintain CRM records, collaborate for order execution, and provide proactive customer support. Daily field-based selling with occasional office work.

Prospect and generate new small-business sales within an assigned territory; conduct consultative needs analyses and close deals across data, phone, video and mobile services; track activities and pipeline in required software; collaborate for order execution; attend trainings; and maintain proactive customer communication to simplify and enhance the customer experience.

Monitor real-time and intraday contact center volumes, average handle time, staffing, service levels, occupancy, adherence, overtime, and voluntary time off. Analyze forecasts, adjust workforce requirements in eWFM, coordinate internal and outsourced workforce teams, investigate performance misses, communicate operational impacts, and recommend corrective actions. The role supports 24-hour contact center operations and requires statistical analysis, reporting, and workforce management expertise.

Conduct door-to-door sales of Spectrum connectivity services to residential customers in assigned multi-dwelling properties. Acquire new customers, increase revenue through additional services, meet sales targets, resolve customer issues, monitor competitors, complete sales documentation, collect payments, and attend training. The role requires extensive outdoor work, evening and weekend availability, local territory travel, a personal vehicle, and customer-focused consultative selling.

Handles customer billing inquiries, product questions, and service complaints by phone. Retains customers and upsells Spectrum video, internet, and telephone services while meeting call-handling and sales metrics. Processes orders in the billing system, explains products and competitor differences, resolves issues with professionalism, and supports customer satisfaction. The role requires bilingual English and Spanish communication, variable scheduling, computer proficiency, and the ability to manage difficult customer interactions.