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Seeking a dynamic and experienced Engineering Manager to lead the AI & Data Science team at Cyara, driving innovation and development of AI and machine learning solutions to enhance product offerings and improve customer experience.
Develop and execute sales strategies to achieve quotas, generate new business opportunities, maintain planning tools, engage with executives, and secure contract agreements. Must have 5+ years of SaaS sales experience, strong time management skills, and a proven track record in closing deals.
As an Engineering Manager, DevOps, you will lead and mentor a team of DevOps engineers, provide technical guidance for cloud infrastructure and DevOps solutions, and ensure the successful delivery of high-quality services. Responsibilities include technical leadership, service ownership, team development, stakeholder communication, strategic alignment, collaboration, Agile methodologies, continuous improvement, project management, and strategic input. The role requires strong knowledge of DevOps practices, cloud infrastructure (especially AWS), technical problem-solving, infrastructure as code, system performance, and project management within a DevOps context.
Seeking a highly skilled AI Engineer to develop, implement, and optimize AI algorithms and systems to enhance product offerings and improve customer experience. Responsibilities include designing and implementing AI algorithms, optimizing performance, training ML models, integrating AI solutions, and ensuring data quality and integrity.
Collaborate with sales teams to understand customers' challenges and requirements, present customized demonstrations, propose solutions, engage with stakeholders, and provide technical expertise during the sales process. Stay updated with CX technologies and industry best practices.
Cyara is seeking an experienced Technical Support Engineer to join their Customer Response team, providing customer care activities for enterprise customers. The ideal candidate should have technical acumen with expertise in the testing/contact center space, be a quick learner, and have a passion for customer experience. They should excel in high-pressure situations, handle escalations professionally, and be a trusted technical advisor to customers.
Senior Software Engineer role at Cyara responsible for innovative software development, problem solving, scalable systems architecture, and collaborative work. Work on integrating CTI and CVA solutions for the Cyara Automated CX Platform.
The Senior Revenue Operations Analyst at Cyara will provide data-driven insights and optimize revenue operations processes to support sales, marketing, and finance teams. Responsibilities include analyzing revenue data, managing revenue systems, and ensuring alignment across departments for strategic decision-making.
The Revenue Operations Analyst at Cyara will analyze revenue data, provide data-driven insights, maintain revenue forecasting models, and optimize revenue operations processes to support sales, marketing, and finance teams.
The Sales Enablement Specialist at Cyara plays a crucial role in equipping the sales team with tools, resources, and training for success. Responsibilities include designing sales enablement resources, coordinating new hire onboarding, driving adoption of sales processes and technologies, ensuring alignment with cross-functional teams, staying updated on industry trends, and optimizing enablement strategies.
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