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Leads quality engineering across software development, exploratory testing, test automation, performance engineering, continuous integration, and delivery. Drives adoption of quality practices across delivery teams, oversees product and release quality, mentors staff, and supports mobile, web, and API testing. Requires strong expertise in Java-based testing frameworks, CI/CD, performance tools, agile delivery, cloud concepts, and payment-processing architectures.

Design, develop, and maintain secure, scalable full-stack applications using Java, Spring Boot, Angular, Kafka, REST APIs, microservices, and cloud-native practices. Build event-driven systems, optimize databases, troubleshoot production issues, improve reliability and performance, participate in Agile engineering practices, and mentor engineers. Translate business requirements into maintainable technical solutions while applying security, testing, CI/CD, observability, and operational excellence standards.

Oversee Mastercard network Incident, Problem, and Change Management processes. Audit tickets, conduct root cause analysis, track remediation, evaluate network changes, monitor ITSM compliance, analyze network performance, prepare executive post-incident presentations, and improve operational processes. Provide reporting, coaching, and subject matter expertise to ensure network availability, integrity, and minimal service disruption.

Leads complex software engineering projects from architecture and planning through implementation, testing, deployment, and maintenance. Develops technical strategies, solution architectures, roadmaps, estimates, and quality processes. Oversees SDLC compliance, security and audit requirements, incident management, offshore coordination, vendor participation, and software metrics. Mentors engineers, evaluates emerging technologies, supports project management, and presents recommendations to business and technical stakeholders.

Develops and enhances Mastercard Safety Net products by defining product, business, and technical requirements; coordinating with technology teams; supporting product marketing, launches, implementations, and reporting. The role emphasizes customer-centered product design, product lifecycle execution, stakeholder collaboration, and managing multiple initiatives. Payments or financial services experience is advantageous.

Leads quality engineering across software development, exploratory testing, test automation, performance engineering, continuous integration, and delivery for web, mobile, and API products. Drives adoption of quality practices, ensures release-level quality, mentors engineering staff, and collaborates with development, operations, DevOps, product, and program teams. The role also develops automation, performance testing, code quality, security testing, and executive-level quality reporting, with payment-domain expertise highly desirable.

Manage small projects and defined workstreams within software and product teams. Coordinate engineers, testers, product owners, clients, and internal stakeholders; track progress, risks, resources, timelines, effort, and expenses. Support agile delivery, analyze complex issues, prepare leadership and client communications, lead meetings, develop recommendations, and assist with implementation. The role also contributes to consulting engagements, client relationships, and project delivery methodologies.

Support commercialization of Mastercard’s Consumer Acquisition & Engagement solutions across marketing services, rewards, offers, and personalization. Create product narratives, presentations, sales enablement assets, case studies, and proof points. Coordinate go-to-market initiatives, communications, events, and cross-functional workstreams while monitoring market trends and client needs. Drive projects forward, create structure in ambiguous situations, and enable Sales with compelling, executive-ready materials.

Oversee IT service management processes for network operations, including incident, problem, and change management. Analyze network performance and integrity, conduct root cause analyses, audit tickets, track remediation, ensure change documentation and policy adherence, and report KPIs to leadership. The role also supports post-incident reviews, process improvement, and coaching while reducing network outage and service disruption risks.

Oversee Mastercard network ITSM processes for incident, problem, and change management. Analyze network performance and integrity, conduct root cause analysis, audit tickets, track remediation, evaluate change documentation, and report KPIs to leadership. The role also supports post-incident reviews, process improvement, coaching, and adherence to security and ITIL requirements.