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Leads quality engineering across software development, testing, performance engineering, automation, continuous integration, and delivery. Drives adoption of testing services and practices across delivery teams, covering mobile, web, and API products. Oversees quality and release deliverables, mentors staff, supports executive communication, and promotes customer-focused quality improvements. The role requires strong expertise in test automation, Java-based technologies, performance testing, agile and waterfall delivery, security tools, cloud concepts, and payment-processing systems.

Leads quality engineering initiatives across software development, testing, performance engineering, automation, continuous integration, and delivery. Drives adoption of quality practices, develops test automation for mobile, web, and APIs, ensures release quality, mentors engineering staff, and collaborates with development, operations, DevOps, product, and program teams. The role also supports performance profiling, code quality, executive presentations, and payment-domain technology delivery.

Oversee IT service management processes for Mastercard network operations, including incident, problem, and change management. Analyze network performance and integrity, lead root cause analysis, audit service tickets, track remediation, prepare executive post-incident reviews, report KPIs, and improve ITSM processes. The role also provides coaching on ITIL practices and ensures network changes are documented, reviewed, and implemented with minimal service disruption.

Develops and enhances payment authorization software using C and C++ on Unix. Translates system requirements into modular code, participates in Agile scrum activities, performs code and design reviews, creates and analyzes functional tests, and improves verification processes. Collaborates with developers and domain experts while following SDLC and STLC practices and maintaining strong software quality and security standards.

Leads quality engineering across software development, testing, performance engineering, automation, continuous integration, and delivery. Drives adoption of testing and development services across delivery teams, oversees product and release quality, and supports mobile, web, and API testing. Mentors staff, promotes Agile and quality practices, collaborates with technology and product teams, and ensures customer-focused processes. Requires strong expertise in Java-based automation, performance engineering, CI/CD, testing frameworks, payment systems, and cross-device testing.

Oversee IT service management processes for network operations, including incident, problem, and change management. Analyze network performance and integrity, conduct root cause analysis, audit tickets, track remediation, prepare executive post-incident reviews, and ensure network changes are properly documented and safely executed. The role also provides ITSM reporting, process improvement, coaching, and guidance to network operations teams.

Leads quality engineering across software development, exploratory testing, automation, performance engineering, continuous integration, and delivery. Drives adoption of quality practices across delivery teams, oversees product and release quality, mentors engineering staff, and collaborates with developers, DevOps, product, and program teams. The role requires expertise in Java-based testing, web, mobile, and API automation, performance profiling, security scanning, agile delivery, cloud concepts, and payment-processing architectures.

Leads Mastercard’s global executive compensation strategy, including salary, incentive, equity, benefits, governance, compliance, disclosure, and market benchmarking. Advises executives, HR, Legal, Finance, the Board, and Compensation Committee; oversees proxy disclosures, compensation modeling, regulatory compliance, and executive pay decisions. Partners with stakeholders on retention, succession, and leadership transitions while managing one team member and improving compensation processes, analytics, systems, and governance.

Own the roadmap and backlog for Mastercard’s fraud decision management platform. Translate customer and business needs into technical requirements, epics, features, and user stories; prioritize work across engineering teams; facilitate Agile ceremonies, demos, deployments, and stakeholder handoffs. Monitor delivery, product risks, vulnerabilities, compliance evidence, and post-launch feedback while coordinating dependencies and mentoring other product managers.

Leads Mastercard’s enterprise executive development strategy for nearly 1,000 SVPs and EVPs globally. Oversees executive onboarding, leadership programs, coaching, assessments, team effectiveness, milestone experiences, budgets, vendors, and a high-performing team. Partners with senior leaders and talent functions to deliver measurable leadership impact, evaluate outcomes, and align development with business priorities, performance, succession, and enterprise capabilities.