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Lead and mentor an applied ML team to develop, fine-tune, and deploy foundation models (LLMs, transformers, diffusion) for domain-specific commerce applications. Drive model evaluation, validation, bias/fairness checks, performance optimization, and cross-functional collaboration to deliver production ML solutions.

Manage and grow enterprise customer relationships for CommerceIQ by onboarding, training, troubleshooting, and driving adoption of the platform. Serve as e-commerce advertising SME (especially Amazon), analyze data to answer strategic questions, optimize ad budgets and campaigns, coordinate with internal teams, and support upsell and renewal efforts to maximize customer KPIs and retention.

Lead and mentor an applied ML team to adapt foundation models (LLMs, transformers, diffusion) for domain-specific commerce solutions. Drive model training/fine-tuning (PEFT), validation, bias/fairness checks, performance optimization, and production deployment while collaborating cross-functionally with product and engineering.

Design, develop, test, and release scalable, high-availability software features. Own features end-to-end, participate in design and code reviews, mentor peers, and collaborate with product teams within a Scrum development lifecycle.

Analyze ecommerce sales, advertising, promotions and inventory data to build insights and analytical solutions. Partner with engagement managers and clients to define requirements, create dashboards and reports (Tableau/BI), perform analyses using SQL, Excel and Python/R, and present executive-ready recommendations to drive ecommerce sales impact.

Administer and optimize Salesforce (Sales & Service Clouds) including CPQ and commissions, manage revenue intelligence tools (Gong, ZoomInfo), deploy and govern Agentforce AI agents, and operate corporate IT infrastructure (identity, SSO, MDM, Google Workspace, HRIS integrations), ensuring secure integrations, system uptime, monitoring, and documentation.

The Software Development Engineer will design and deliver AI-powered commerce solutions, collaborate with teams, and grow technical skills in a hands-on environment.

Own the RMM product roadmap for an AI-powered retail media automation platform. Define vision, prioritization, and OKRs; drive AI-driven campaign automation, internal automation tooling, retailer API integrations, and reporting/analytics to improve platform adoption and retention.

Join the CommerceIQ Talent Community to be considered for future roles in Customer Success, Sales, Marketing, Product Management, and G&A. Candidates will engage with cutting-edge e-commerce technology and be part of innovative teams.

Join the CIQ Talent Community to be considered for future roles in Customer Success, Sales, Marketing, Product Management, and G&A at CommerceIQ.