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Lead the design and delivery of Agentic AI solutions to enhance customer experience and operational efficiency, focusing on enterprise-wide AI transformation.

Lead product strategy for foundational capabilities of Genesys Cloud, enhancing security, scalability, automation, and user experience for enterprises. Drive platform evolution from reactive to AI-assisted management by collaborating with cross-functional teams and engaging with customers.

The Senior Account Executive, Enterprise is responsible for driving sales of enterprise software solutions, building strategic relationships, and executing marketing plans to achieve revenue goals. This role requires deep customer understanding, effective communication of the company's vision, and a proven track record in leading complex sales cycles.

The Senior Account Executive is responsible for driving revenue growth through new business acquisition and relationship building within enterprise accounts. This includes managing the sales pipeline, strategy development, and utilizing consultative sales techniques to meet customer needs.

As a Business Development Representative, you'll drive pipeline growth in Enterprise West through outbound prospecting and account engagement, focusing on new acquisitions and customer expansion while collaborating with senior stakeholders and Account Executives.

This role involves supporting field and digital marketing initiatives, coordinating with sales, analyzing campaign performance, and leveraging AI tools for marketing strategies.

Manage key projects and customer deliverables, ensuring profitability, client satisfaction, and project team coordination. Implement change management and maintain quality relationships with clients.

The Principal Solution Consultant drives AI-powered experience orchestration adoption by partnering with large organizations, helping them evaluate, design, and implement solutions for improved customer and employee outcomes.

The Customer Success Director manages relationships with global customers, ensuring product adoption and demonstrating value, while mentoring other managers and collaborating across teams for customer satisfaction and revenue growth.

The Senior Solution Consultant aids Japan organizations in enhancing customer experiences through AI. Responsibilities include engaging stakeholders, conducting discovery workshops, and supporting complex sales cycles.