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Support and configure Workday (Time Tracking and Absence), maintain data integrity, implement processes and security roles, troubleshoot issues, perform audits and testing, coordinate with IT and global HR, ensure SOX compliance, document procedures, and provide SME guidance and training.

Sell Genesys AI-powered experience orchestration solutions to enterprise accounts (public, healthcare). Build and manage pipelines, run consultative complex sales cycles, develop customer relationships, meet revenue quotas, coordinate internal teams for post-sale implementation, and travel frequently.

Drive revenue growth through strategic partners in Japan by managing partner accounts, creating and executing joint go-to-market plans, enabling partner practices, aligning with internal sales and cross-functional teams, and meeting pipeline and revenue targets for Genesys Cloud adoption.