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The Deal Operations Analyst supports the Global Sales and Renewal teams by providing operational assistance with quote-to-cash activities, including navigating quote tools and resolving challenges. They serve as a liaison between sales and various internal departments, facilitate communication, and handle issue resolution while managing multiple tasks in a dynamic environment.

As the Staff Product Manager, you will drive the strategic vision and execution of workforce management scheduling within the Genesys suite, collaborating across functions to enhance user experience and lead product innovation based on market demands and customer feedback.

The Senior Solutions Consultant is responsible for the technical and competitive aspects of the Genesys sales cycle, engaging with enterprise and mid-market executives, providing technical information to customers, and owning the technical relationship with prospects to enhance customer experience.