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The Sr. PS Consultant in Custom Application Support will troubleshoot and resolve customer application issues, act as a liaison, create knowledge articles, monitor cloud applications, and interface with subject matter experts. They must handle unresolved issues and communicate effectively with stakeholders.

The Senior Account Executive is responsible for achieving annual sales targets by converting opportunities into business and expanding the company's presence within existing accounts. This includes developing account strategies, communicating Genesys' capabilities to clients, leading teams to ensure customer satisfaction, and establishing valuable client solutions with supporting ROI models.

The Customer Success Manager at Genesys aims to establish strong relationships with customers by advising them on achieving their customer experience goals. Responsibilities include managing customer portfolios, developing success plans, promoting product adoption, conducting business reviews, and collaborating with various teams to ensure customer success and retention.