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Supervise and train site employees, enforce safety and sanitation (OSHA) compliance, perform inspections and reporting, track equipment and supplies, maintain records, address personnel and customer issues, and recommend corrective actions. Some travel required.

Write and shape 360 digital marketing campaigns and cross-channel copy (social, video, email, landing pages, website). Collaborate with Creative leadership, designers, and producers; manage contract writers and multiple deliverables; set brand tone of voice and organize copy variants; provide direction for performance marketing videos and scripts.

Manage and grow customer relationships to maximize retention and expansion. Monitor adoption metrics, support product rollouts, collaborate with Sales and Product, surface customer feedback, and train customers on platform usage.

Nine-week Manager-in-Training program combining virtual learning, on-site operations training, and mentorship to develop leadership, safety, client engagement, and supervisory skills. Graduates relocate to site roles managing teams, training, safety programs, and day-to-day cleaning operations while supporting performance and customer service.

Lead design and execution of strategic and operational recruiting. Partner with leadership to identify staffing needs, update recruiting processes, source and interview candidates (including executive hires), manage recruitment metrics and reporting, oversee daily recruiting operations and onboarding, mentor team members, and support recruiting events.

Lead full-cycle strategic sales initiatives to drive organic growth with existing clients. Build and manage high-performance account teams, develop business development strategies, negotiate complex contracts, partner with operations and marketing, pursue C-level relationships, and produce persuasive proposals and RFP responses. Mentor staff and support organizational collaboration; some travel required.

Oversee day-to-day account operations and client relationships for facilities services, ensure SLAs and compliance, manage budgets and contracts, lead and develop multi-site teams, drive financial targets and sales growth, prepare reports, support audits/inspections, and coordinate with vendors and site managers. Some travel required.

Partner with hiring managers to execute full life-cycle recruiting, build candidate pipelines, manage ATS and recruitment data, source active and passive candidates, coach managers on interviewing and selection, provide weekly pipeline and performance updates, and support recruiting events and onboarding.

Manage terminal operations including scheduling, staffing, compliance, audits, inventory, budgeting, contract administration, vendor/subcontractor coordination, safety and regulatory compliance, and supervising onsite teams. Drive process improvements, support business development, and maintain financial and performance reporting while ensuring a safe work environment and meeting KPIs.

SBM is hiring for positions in Forest City, NC. Typical shift Monday–Friday 10:00am–6:00pm. Pay $15.20–$16.20/hour and benefits are available; specific role duties not listed.