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The Sales Support Associate III role involves customer service, managing sales floor operations, operating POS, and maintaining inventory accuracy.

The Sales Associate will act as a brand ambassador, providing personalized shopping experiences, achieving sales goals, and supporting store operations while fostering customer relationships and maintaining service standards.

Oversee and manage a team of Ecommerce support and Site Reliability engineers, ensuring system reliability, scalability and performance of e-commerce sites across Tapestry brands. Collaborate with teams to enhance deployment practices, mitigate risks, and lead incident responses while enhancing customer satisfaction.

The role involves delivering marketing analytics, supporting campaign optimization, conducting A/B testing, and collaborating with the Data Science team to enhance media strategies.