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Develop and maintain scalable web applications using Java Spring Boot and React.js. Build backend APIs, design and optimize relational database schemas, write unit tests following TDD, ensure code quality via automated testing and code reviews, collaborate with product and design teams, and participate in Agile/Scrum ceremonies to deliver high-performance applications.

Investigate, evaluate, and settle accident benefit claims per the Insurance Act. Process medical, rehabilitation, and disability claims, maintain accurate electronic claim records, communicate with claimants and representatives, and coordinate actions to resolve claims efficiently while performing assigned departmental duties.

Lead digital funnel optimization through analysis, experimentation, A/B testing, and measurement. Identify friction, build test roadmaps, translate insights into recommendations, partner cross-functionally to prioritize and deliver digital sales improvements, and communicate results to leadership.

Lead design and build of AI-powered observability and AIOps platforms: agentic AI agents, predictive insights, automated remediation, integrations with observability tools, developer-first tooling, cloud-native scalable services, and end-to-end automation across hybrid environments. Serve as technical lead, define enterprise architecture, drive CI/CD and IaC practices, mentor engineers, and collaborate with cross-functional teams to improve reliability and incident response.

Handle first-party accident benefit injury claims: interpret policy wording, investigate, negotiate and settle claims, set reserves, document files, comply with regulations, communicate with claimants and professionals, and work collaboratively with adjuster teams.

Lead a team delivering legal technology and AI solutions for Allstate's Legal Department. Define product vision, strategy, and roadmap for legal systems (CLM, ELM, intake, automation). Evaluate vendors and agent platforms, run pilots, design guardrails for LLM/agentic systems with human-in-the-loop, and drive process redesign to improve scalability, compliance, and measurable business outcomes while mentoring and developing team members.

Design, build, and support cloud-native full stack or backend Java products using TDD, CI/CD, microservices and event-driven patterns. Collaborate with product teams, provide production support, implement monitoring and ensure secure, performant systems.

Responsible for managing the product lifecycle of complex technology-enabled products, balancing strategic thinking with execution while collaborating with stakeholders and leading a team.

The Claim Advisor, Auto is responsible for reviewing insurance policies, investigating complex claims, settling claims, and collaborating with customers and service suppliers.

Design, build, and maintain scalable backend microservices and APIs; integrate, fine-tune, and deploy generative AI/LLM solutions (OpenAI, Hugging Face, LangChain); implement RAG pipelines, vector DBs, and prompt engineering; ensure performance, reliability, CI/CD, containerization, and cloud deployments (preferably Azure).