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Manage and analyze transfer agency operations for moderately complex clients; lead client onboarding and internal conversions; report key metrics; resolve escalations; drive process and control improvements; lead project initiatives; partner with technology and business teams; mentor junior staff; analyze data to mitigate risk and identify revenue opportunities.

Lead and analyze transfer agency operations for moderate-complexity clients; manage client onboarding and conversions; produce metric reporting and process controls; lead projects and coordinate with technology and business teams; analyze data to mitigate risk and improve client relationships; mentor junior team members.

Lead enterprise leadership development and MD pipeline strategy, design senior talent programs, govern promotions and succession, drive AI-enabled leadership enablement, assess leadership readiness, and partner with stakeholders to build future-ready leaders.

Provide production support for critical financial systems: monitor applications, resolve incidents, perform root cause analysis, manage deployments and change control, coordinate across teams, and maintain high-availability transaction and messaging processing in Linux, AWS, and mainframe-integrated environments.