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The Support Engineer will enhance customer experience by resolving product issues, providing deployment support, and collaborating with cross-functional teams to improve the overall SaaS application support processes, driving operational improvements and systematic solutions.
As a Software Engineer II, you will design and develop features for a SaaS platform, leveraging cloud services like Microsoft Azure. Key responsibilities include building data-intensive systems in Python and Java, operating services per best management practices, and participating in an agile team focused on quality and automation.
The Software Engineer will collaborate with customers to maintain software systems, manage development environments, and troubleshoot issues across multiple platforms. Responsibilities include managing CI tools, administering databases, automating testing, and optimizing development processes.
The Lead ReactJS Developer will be responsible for developing quality software adhering to clean code principles while participating in team activities and mentoring junior engineers. They will translate business requirements into user stories, lead design tasks, and ensure security during code reviews, while keeping up-to-date with industry trends.
The Software Engineer II will be responsible for developing quality software following clean code principles. This role includes writing effective test cases, participating in team activities, and continuously improving both personal skills and code quality while incorporating information security.
The Support Engineer II will provide technical and functional support for the BY WMS system, ensuring customer satisfaction through effective communication and problem resolution. They will collaborate with customers and teams to improve service quality while adhering to service level agreements. Continuous improvement in service operations and implementation of monitoring practices are key responsibilities.
The Associate Technical Consultant participates in AGILE projects to deliver Supply Chain Management solutions primarily using SaaS on Azure. Responsibilities include software configuration, integration development, technical support during testing phases, troubleshooting issues, and risk identification.
The Senior Support Engineer I will provide customer-focused technical support for BY WMS systems, ensuring customer satisfaction through effective issue resolution and service delivery. They will collaborate with various teams to improve solution stability and participate in early implementation projects, as well as demonstrate technical expertise in SaaS tools and processes.
The Customer Success Manager manages customer relationships to ensure satisfaction and adoption of Blue Yonder solutions. Responsibilities include monitoring adoption metrics, conducting business reviews, advising on best practices, and enhancing client value through strategic planning and engagement activities.
The Software Engineer II will develop and manage the Blue Yonder Platform's identity, access, and API management services, including working with product managers on design and testing. Responsibilities include creating API integrations, translating business needs into API models, and researching new technologies.
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