Top Tech Jobs & Startup Jobs

Lead product analytics for a B2B SaaS product: define metrics and measurement frameworks, analyze user behavior and product performance, build self-service dashboards, partner cross-functionally to link usage to business outcomes, and translate data into strategic recommendations for product roadmap and GTM decisions.

Lead design and delivery of AI-enabled, cloud-native solutions (primarily GCP) including multi-agent systems, orchestration pipelines, MCP integrations, and scalable APIs. Act as senior advisor in pre-sales, run technical discovery workshops, translate business problems into AI architectures and POCs, and mentor development teams and architects.

The Business Operations Director, CX leads strategic initiatives for Customer Experience, leverages AI, and collaborates with senior leaders to improve operations at Applied Systems.

The Associate Customer Support Technician will provide customer service, troubleshoot technical issues, and assist with product inquiries while maintaining high customer satisfaction scores.

Lead product marketing for the agency segment, owning positioning, GTM, launches, competitive intelligence, and performance metrics. Manage and grow a PMM team, partner with Product, Sales, and Field Marketing to drive adoption and revenue, and champion AI-forward tooling and data-driven GTM across the Applied Epic and EZLynx portfolio.

The Enterprise Account Executive will focus on acquiring new business in the insurance sector, managing client relationships, and collaborating with sales teams to enhance reach.

Provide frontline customer support for Applied Systems insurance software via phone, chat, and email; troubleshoot basic technical issues, document cases in the CRM, escalate complex problems, contribute to KBs, participate in training and testing, and meet SLA and customer satisfaction targets while working rotational shifts.

First point of contact for customers via phone, chat, and email; troubleshoot and resolve basic technical issues for insurance software, escalate complex problems, document interactions in CRM, contribute to KB articles and product testing, participate in training and mentoring, and work rotational IST shifts to meet SLAs.

Lead strategy and roadmap for AI-powered SaaS features; collaborate with engineering, data science, UX, and GTM teams to define problems, run discovery and experiments, manage backlogs, deliver product outcomes, and drive post-launch adoption and performance improvements.

Lead development and administration of compensation frameworks, manage the annual compensation planning cycle, perform market benchmarking and pay equity analyses, administer equity programs, own compensation system administration and automation, support international pay benchmarking (including India), translate findings into cost/benefit recommendations, ensure compliance with compensation laws, and mentor junior team members and HR partners.