Top Tech Jobs & Startup Jobs

The Account Manager drives sales to meet goals through account engagement, building customer relationships, providing business solutions, and maintaining CRM accuracy.

Lead proactive outreach to high-risk customers (initially billing/non-pay), resolve payment and access issues, recover ARR, track outcomes, and coach a small team to improve retention processes and playbooks.

Proactively engage high-risk customers (initially non-pay/billing issues) via phone and email to resolve billing friction, prevent suspension/cancellation, track outcomes, and collaborate with Billing, Support, and Customer Success to improve retention and refine churn-prevention playbooks.

Provide frontline technical support for insurance software via phone, chat, and email. Troubleshoot and resolve basic issues, document interactions in CRM, attach or draft KB articles, escalate complex problems, participate in training and product testing, meet SLA and customer satisfaction targets, and work rotational IST shifts.

Lead architecture and quality-first engineering for full-stack .NET and Angular/React platforms. Design microservice, event-driven systems; embed testability, observability, and AI-powered development into the SDLC. Drive CI/CD quality gates, mentor engineers, conduct architecture reviews, and introduce emerging tools to improve reliability, scalability, and engineering velocity.

Lead and grow software engineering teams to design, build, and deliver scalable enterprise applications using Angular and .NET on Azure. Drive architecture, cloud migration, CI/CD, DevOps, microservices, engineering standards, incident management, and cross-functional collaboration while mentoring engineers and promoting AI-assisted development.

Design, deploy, and maintain Microsoft Defender and Purview-based data protection, DLP, CASB, and compliance solutions. Perform threat modeling, detection tuning, incident response runbooks, proof-of-concepts, and collaborate on cross-functional security initiatives and on-call rotations.

Design, develop, and maintain web applications using .Net and ReactJS. Collaborate with teams, ensure code quality, and participate in all development phases.

Provide end-user support for Windows, Mac and mobile; administer and automate JIRA Service Desk workflows; manage hardware inventory lifecycle; implement monitoring and hardware analytics with tools like Datadog and ManageEngine; support cloud infrastructure monitoring; follow ITSM/ITIL processes; document procedures and train users; ensure security and governance compliance.

Manage day-to-day bookkeeping, ledger maintenance, statutory compliance (STPI, GST, e-TDS), employee reimbursements, bank reconciliations and FD tracking. Support audits, prepare monthly closing entries and financial reports, liaise with consultants and government departments, and maintain organized financial records for management review.