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Owns strategic customer accounts from onboarding through adoption, renewal, and expansion. Develops customer success plans, builds senior stakeholder relationships, advocates for customer outcomes, mitigates escalations, and coordinates internal technical, product, engineering, and sales teams. Drives usage growth, upsell and cross-sell opportunities, retention, and account expansion while communicating the value of HPE solutions, including GreenLake, cloud, advisory, professional, and managed services.

Leads governance, coordination, and execution readiness for strategic SAP opportunities and complex enterprise programs. Coordinates sales, architecture, finance, legal, procurement, delivery, and executive stakeholders; manages workshops, sizing, pricing, risks, dependencies, approvals, reporting, and transition readiness. Develops repeatable governance frameworks and drives operational improvements across global, multi-workstream engagements.

Installs and maintains network and computer equipment in laboratory environments, reinstalls software, adds devices to databases, troubleshoots hardware, configures device topologies, documents changes, and deploys virtual machines using ESX vCenter. The role configures and troubleshoots JUNOS-based routers, supports ticket resolution, mentors junior lab administrators, maintains lab safety and cleanliness, and performs hardware and cabling tasks.

Provides advanced wireless networking technical support by triaging escalations, building Layer 2/3 testbeds, reproducing customer issues, analyzing packet captures and logs, identifying root causes, filing bug reports, and collaborating with developers on solutions. The role also requires customer communication, status reporting, cross-functional participation, and mentoring less-experienced staff.

Leads software test engineering and development initiatives for complex products and platforms. Oversees design, coding, testing, integration, quality reviews, and risk mitigation across internal and outsourced teams. Provides software systems architecture expertise, drives technology innovation, manages development partnerships, and mentors less-experienced engineers. Requires extensive experience with software systems design, testing methodologies, test plans, debugging, scripting, multi-platform integration, and senior-level technical communication.

Owns end-to-end qualification and testing of high-speed Ethernet interfaces, optical transceivers, and networking platforms. Develops test strategies, cases, and scalable automation using Python and Robot Framework. Performs functional, interoperability, performance, resiliency, regression, upgrade, and failure-recovery testing using Ixia or Spirent traffic generators. Troubleshoots hardware, software, optics, and automation issues, conducts root-cause analysis, reproduces defects, and collaborates with engineering teams to improve product quality and release qualification.

Leads the design, development, debugging, and enhancement of networking software for routers and switches. Develops packet-forwarding features across IPv4/IPv6, MPLS, SRv6, EVPN-VXLAN, multicast, firewall, and related services. Resolves complex Linux and microkernel issues, improves automated unit testing, supports customer issue resolution, sustains existing features, and provides technical leadership across significant software projects.

Provides managed-services support for global customers using VMware vSphere, Linux KVM, server hardware, storage, networking, and virtualization technologies. Responsibilities include system administration, monitoring, incident and problem management, service restoration, customer issue resolution, change management, root-cause analysis, documentation, and collaboration with technology teams. The role also requires scripting, DevOps knowledge, security hardening, and technical leadership in a hybrid work environment.

Develop and maintain complex data center packet-forwarding software for routers and switches. Responsibilities include designing IPv4/IPv6, MPLS, SRv6, EVPN-VXLAN, multicast, firewall, QoS, and DHCP features; debugging microkernel/Linux issues; enhancing automated unit tests; addressing customer issues; sustaining existing features; and collaborating cross-functionally on innovations.

Designs, develops, and tests networking solutions with emphasis on reliability and performance. Performs end-to-end QA using routers, switches, and virtual networking environments; identifies and resolves issues; contributes to architecture decisions; and collaborates with engineering managers and cross-functional stakeholders. Requires Python and Unix development experience, networking fundamentals, and hands-on network testing knowledge. Kubernetes and Red Hat OS familiarity are preferred.