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Serve as a technical advisor and GIS expert for civilian science customers. Demonstrate and support the sale of Esri software, design solutions addressing customer challenges, and explain GIS business value to technical and nontechnical audiences. Responsibilities include presenting at conferences, advising on ArcGIS deployment and administration, supporting account strategies, troubleshooting client issues, and aligning Esri technology with customer needs. Domestic and international travel of 25–50% is required.

Advise electric, gas, telecommunications, and rail customers on GIS solutions using Esri and ArcGIS technology. Build customer relationships, support sales strategies, conduct technical demonstrations, design solutions, troubleshoot deployments, and communicate best practices for GIS architecture, administration, integration, and cloud environments. Present to technical and nontechnical audiences, identify business challenges, and align GIS capabilities with customer needs. Travel domestically or internationally 25–50%.

Coordinate Esri partner program initiatives, support partner enablement and adoption, maintain operational documentation and workflows, respond to partner inquiries, collaborate with internal teams, and analyze reports and metrics to improve partner engagement and program effectiveness.

Develop and execute integrated marketing campaigns for national government and public safety markets. Responsibilities include campaign planning, content creation, event management, customer engagement, community building, partner collaboration, performance analytics, and marketing technology use. The role manages multiple stakeholders, deadlines, budgets, and channels while positioning Esri and its GIS solutions through customer stories, events, media, professional associations, and industry influencers.

Leads Esri’s global industry messaging and go-to-market strategy for geospatial authorities, including national mapping, official statistics, and land administration agencies. Serves as a GIS thought leader, develops content and executive presentations, represents Esri at industry events, builds relationships with customers and associations, researches market trends, and provides competitive and industry insights. Collaborates across marketing, sales, product, services, partners, and international distributors to drive awareness, demand, and customer success.

Develop and execute marketing campaigns for National Mapping and Charting markets, including events, content, digital media, press, and advertising. Research industry trends, define strategic positioning, collaborate with marketing, sales, product, partner, and professional services teams, generate qualified leads, build user communities, and provide GIS expertise through demonstrations and customer, partner, press, and analyst engagements.

Support cross-channel activation between advertising and email by implementing sequencing and prioritization, producing performance reports and analysis, monitoring in‑market engagement to identify optimizations, and researching emerging activation opportunities. Collaborate with strategists, creatives, and analytics to ensure coordinated, data‑informed campaign execution and continuous improvement.

Design, deploy, migrate, troubleshoot, and optimize ArcGIS Enterprise environments for mission-driven customers. The role combines GIS expertise with enterprise systems engineering across Windows, Linux, cloud, containers, databases, security, high availability, and disaster recovery. Responsibilities include advising customer technical teams, supporting upgrades and modernization, resolving complex infrastructure issues, and communicating deployment best practices. Travel up to 25% is required, along with U.S. citizenship and an active or recently current Top Secret clearance with SCI eligibility.

Develop and release Esri GIS and remote sensing software for defense and intelligence users. Build high-performance image processing capabilities across multispectral, hyperspectral, thermal, radar, LiDAR, and motion imagery. Create cloud-friendly desktop and enterprise applications, APIs, algorithms, and analytical tools using formats such as NITF, GeoTIFF, and MISB video. Collaborate on ArcGIS integration, solve complex application design problems, and mentor junior developers.

Develop and release Esri software for GIS, photogrammetry, remote sensing, defense, and intelligence workflows. Build high-performance image processing capabilities, algorithms, APIs, cloud-friendly desktop and enterprise applications, and support multiple imagery modalities and data formats. Collaborate with developers and product engineers to integrate libraries into ArcGIS, solve complex application-design problems, and mentor junior developers.