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The Digital Contact Solutions Senior Manager at PwC leads teams in leveraging advanced analytics and AI to optimize operations for clients. Responsibilities include designing Contact Center and Conversational AI solutions, managing the development lifecycle, mentoring team members, and ensuring alignment with organizational goals and regulatory requirements.

In this role, you will lead AI solutions for Contact Centers, managing a team to enhance customer engagement and operational efficiency. You'll leverage advanced analytics and systems thinking to drive strategic decisions and coach others while navigating complex challenges. Success requires collaboration with stakeholders and a commitment to technical excellence.

The Digital Contact Solutions Senior Manager at PwC will leverage data analysis and advanced analytics techniques to help clients drive business decisions. This role includes managing AI solutions, guiding a team of consultants and data scientists, and ensuring alignment with strategic goals while solving complex client issues through effective data-driven decision-making.

The Digital Contact Solutions Senior Manager at PwC will lead a team in developing and delivering AI solutions for contact centers, focusing on enhancing customer engagement, reducing service costs, and increasing operational efficiency. This role includes managing the end-to-end AI development lifecycle, collaborating with stakeholders, and ensuring alignment with company goals and regulatory standards.

As a Digital Contact Solutions Senior Manager at PwC, you'll lead a team in leveraging advanced analytics and AI to optimize client operations. You'll craft and deliver impactful messages, manage the lifecycle of AI solutions, and ensure alignment with organizational goals while mentoring your team.

As a Digital Contact Solutions Senior Manager at PwC, you will lead the design and development of AI solutions to enhance client engagement. Your responsibilities include managing a team of AI consultants and overseeing the complete AI development lifecycle. You will also strategize and implement solutions aligned with company goals while ensuring compliance with regulatory standards.

The Digital Contact Solutions Senior Manager at PwC leads efforts in leveraging data analytics to enhance client operations. Responsibilities include managing AI and Conversational AI projects, coaching team members, and delivering insights that drive strategic business decisions. The role requires strategic thinking and the ability to navigate complex challenges in a rapidly evolving environment.