Top Tech Jobs & Startup Jobs

The Service Desk Analyst provides level 1/2 support, resolving user tickets, managing incidents, and contributing to knowledge base for multi-client environments.

The NOC Administrator provides Level 2 support for monitoring and resolving infrastructure issues, ensuring efficient IT service operation and customer satisfaction.

Lead administration, development, documentation, and support of the ServiceNow platform. Design and implement modules (Service Catalog, ITAM/ITOM, HRSC, IRM, CSM), integrations via APIs, workflows, and upgrades. Produce system documentation, manage testing and backlog activities in Agile/Scrum, and collaborate with stakeholders to ensure best practices and backward compatibility.

Provide escalated Level 3 support and administration for Microsoft 365/Azure environments, resolving complex identity, endpoint, and security issues; implement Conditional Access, MFA, Intune device management, perform root cause analysis, assist on projects, document procedures, and collaborate across support tiers to improve service delivery and automation.

The Senior IT Project Manager will oversee technical projects, ensuring successful delivery across multiple technology domains, managing teams and stakeholder expectations.

The Microsoft Support Administrator provides Level 2 technical support for Microsoft products, manages Microsoft 365 and Azure environments, and collaborates with engineers to resolve issues.