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Manage reinsurance accounting activities including billing and collection of loss recoverables, ceded premium payments, reconciliations, journal entries for monthly/quarterly close, Schedule F and Puerto Rico OCS filings, audit support, contract review, and maintaining internal controls across reinsurance processes.

Manage and underwrite a Professional and Cyber Liability portfolio in the Midwest, support renewals and new business, lead and develop a team, execute territory strategies, maintain broker and client relationships, ensure adherence to underwriting guidelines, and collaborate with product, actuarial, legal, and claims to drive profitable growth.

Support delivery of quarterly and annual Solvency II and other regulatory returns for AIG UK. Collaborate with US GAAP and legal entity teams, auditors, actuarial, risk and outsourced teams. Drive control environment, document methodologies, perform analytical reviews, and train/mentor staff to ensure consistent, timely regulatory reporting and resolution of issues.

Support UK Regulatory Controllership in preparing Solvency II/Solvency UK regulatory returns and related submissions to regulators. Establish and maintain controls, collaborate with actuarial, risk, US GAAP and reporting teams, assist audits, develop regulatory policies/methodologies, and act as SME on regulatory reporting projects.

Lead branch sales performance by recruiting, training, and developing agency and dealer partners. Execute branch business strategies and budgets, drive new business and renewals, identify cross‑sell opportunities, support collections, and deliver training on product and soft skills to increase productivity and retention.

Listen to and quality-check telemarketing voice files, score and provide feedback, verify application form completion, monitor TSR sessions and sales quality, report mis-selling, support QA meetings and training, ensure compliance with OIC regulation, and retain voice files per policy.

Manage and grow an Accident & Health client portfolio by building relationships, developing pipelines, responding to RFPs, coordinating bids, ensuring compliance, and collaborating cross-functionally to deliver high client satisfaction.

Develop and deliver training and communication programs for insurance agents across Thailand, aligning with sales objectives and regulatory requirements; support sales teams, improve agent performance and compliance, create engaging training materials, and collaborate with cross-functional stakeholders.

Manage and grow relationships with brokers, insurers and major clients; organize events and promotions; perform AML/KYC duties; analyze channel and market data; control expenses and execute ad-hoc projects to support PC growth.

Perform actuarial pricing analyses and develop pricing models using ratemaking techniques. Develop and program pricing models and tools (Python, GitHub, Excel, HyperExponential), support underwriters, apply casualty pricing principles (deductible pricing, increased limit factors, casualty coverages), and deploy pricing concepts into actuarial software.