Top Tech Jobs & Startup Jobs

Provides client service and account support for employee benefits books of business. Responsibilities include resolving claims and enrollment inquiries, educating employees on benefit programs, preparing renewal proposals, reviewing compliance documents, updating sales records, supporting carrier transitions and audits, reconciling billing, processing enrollments, and participating in client meetings. Requires or obtains an NJ Life and Health license within 60 days.

Manage a mid-market employee benefits book of business, building client relationships and providing day-to-day service. Prepare renewals, RFPs, vendor coordination, proposal analyses, negotiations, and client presentations. Advise on employer-sponsored health and welfare plans, regulations, and carrier products. Coordinate project plans, manage account workflows, support client meetings, delegate analytical tasks, and contribute to revenue growth through client expansion.

Leads end-to-end response to Severity 1 and 2 incidents, coordinating technical teams, stakeholders, and executives through containment and resolution. Owns incident communications, post-incident reviews, root cause analysis, process improvement, metrics, escalation frameworks, and problem-management transitions. Partners with engineering and infrastructure teams to improve service resilience, mentors operations staff, and builds mature incident-management capabilities.

The Technology Risk & Compliance Analyst ensures compliance and manages technology risks across the Retail Technology portfolio, integrating risk into delivery and supporting governance frameworks.

Records and applies checks, processes web banking deposits and manual payments, manages cancellations and missed-deduction letters, prepares direct billing, maintains billing spreadsheets, notifies carriers, and supports account servicing teams. The role requires attention to detail, multitasking, communication skills, basic accounting knowledge, initiative, and proficiency with Microsoft Suite and internal systems.

Independently manages complex Management Liability claims, including D&O, EPL, Fiduciary Liability, Crime, and financial lines matters. Responsibilities include coverage analysis, litigation and defense counsel management, reserves, settlements, portfolio reporting, broker and carrier relationships, underwriting partnership, mentoring, compliance, and claims process improvement.

Provides administrative and operational support for claims activities, including monitoring claim communications, maintaining claim system data, preparing correspondence and reports, managing documentation, creating DocuSign workflows, and coordinating with insureds, brokers, carriers, and internal teams. Ensures accurate processing, organized workflows, timely follow-up, data integrity, and quality control across claim operations.

Processes carrier payables, reconciles account current and item basis reports, resolves balances and premium discrepancies, and supports insurance accounting activities. Reviews vendor invoices, collects and records return premiums, addresses aged outstanding checks, and assists with commission payables. The role collaborates with carriers and underwriting teams, maintains accurate confidential financial records, and provides accounting coverage when needed.

Audits specific stop loss claims for MGU and carrier clients. Analyzes claim data, validates eligible expenses against policies and plan descriptions, applies deductibles, coinsurance, aggregating deductibles, and lasers, and follows up on pended claims. Provides customer service to MGU partners and TPAs while supporting process improvements. Requires claims experience, healthcare repricing knowledge, Excel proficiency, strong analytical skills, attention to detail, and effective communication.

Sell and bind personal lines insurance by prospecting, networking, and renewing clients. Manage documentation, coordinate onboarding with account managers, support cross-selling, ensure compliance, and maintain customer confidentiality while attending training.