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Investigate, troubleshoot, and resolve issues across a portfolio of critical HR applications. The role manages incidents, escalates P1/P2 issues, coordinates with technical and business stakeholders, documents resolutions, supports testing, manages change approvals and CMDB data, and contributes to Agile meetings and business requirements documentation.

Develops and operates enterprise AI platforms and cloud-native applications using Python, AI agents, GCP, Kubernetes, and Docker. Responsibilities include backend and API development, AI orchestration, automation, observability, autoscaling, incident triage, Level 3 production support, root cause analysis, and platform reliability improvements. The role collaborates with clients and technical stakeholders to deliver scalable solutions and requires at least three years of Generative AI experience. It is based in Manila and requires night-shift work.

Serves as the technical authority for IBM Maximo Application Suite architecture, installation, configuration, troubleshooting, automation, and multi-environment deployments. Leads MAS CLI deployments on OpenShift, cloud implementations, database architecture, CI/CD pipelines, licensing topology, and IBM Support escalations. Manages and mentors technical delivery teams, establishes architecture governance, supports sales and RFP efforts, and develops reusable technical assets. Travel may reach 75%.

Leads end-to-end Red Hat platform architecture, infrastructure transformation, implementation, integration, and data management initiatives. Partners with client executives and business process owners to design scalable solutions, facilitate workshops, oversee configuration and deployment, and guide consulting and project teams. Drives innovation through automation, AI-enabled planning, advanced analytics, and continuous improvement. The role requires extensive infrastructure planning, enterprise architecture, Red Hat platform, and transformation leadership experience, with travel ranging from none to 100% based on client needs.

Administer Oracle and MS SQL databases while supporting enterprise applications and infrastructure. Responsibilities include patching, backups, recovery, performance monitoring, high availability, troubleshooting, security hardening, vulnerability remediation, and incident response. The role also contributes to architecture discussions involving web services, messaging queues, SFTP, and databases, with occasional after-hours operational support.

Designs, builds, and maintains scalable data platforms, architectures, databases, and pipelines. Develops ETL/ELT processes, manages ingestion from multiple sources, monitors data quality and integrity, optimizes distributed processing systems, troubleshoots infrastructure issues, and applies governance principles. The role collaborates with technical and business stakeholders to deliver reliable data solutions supporting analytics and business decisions.

Develop, configure, customize, and maintain scalable Salesforce solutions using Apex, Lightning Web Components, Visualforce, JavaScript, and SOQL. Design reusable components and automations, troubleshoot and debug applications, conduct technical reviews, optimize queries, support integrations, and contribute to deployments and ongoing maintenance. Collaborate with cross-functional teams in agile environments to define architectures and deliver quality business solutions.

Leads the technical architecture, deployment, configuration, automation, troubleshooting, and governance of IBM Maximo Application Suite environments. Manages MAS implementations across OpenShift and cloud platforms, databases, CI/CD pipelines, networking, licensing, and support escalations. Leads and mentors technical delivery teams, establishes standards and runbooks, collaborates with clients and project leaders, and supports sales, proposals, and reusable technical assets.

Work with clients and Accenture teams to gather and translate business and user requirements into technology and system-integration solutions. Analyze as-is/to-be processes, support requirements capture, drive stakeholder alignment, and contribute to delivery using Agile/SAFe/DevOps practices for banking and financial services clients.

Configure, customize, and support Oracle HCM Cloud Talent Management applications. Manage features, releases, upgrades, patches, integrations, performance monitoring, troubleshooting, and system stability. Collaborate with stakeholders to translate business requirements into effective configurations, document changes, and improve application processes and user experience. The role also requires expertise in cloud-based HCM solutions, APIs, low-code platforms, and release management.