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Coordinates global inbound and specialized shipments from request through delivery, working with suppliers, freight forwarders, drayage carriers, warehouses, 3PLs, and internal teams. Maintains shipping documentation, validates data, supports forecasting, monitors container milestones and exceptions, coordinates free-time and empty returns, tracks vendor SLAs, and prepares operational reporting. The role also supports process improvements, detention and demurrage management, and peak-season readiness.

Develop visual design solutions for digital, print, CPG, and production channels while maintaining brand consistency across platforms. Manage multiple projects and deadlines, collaborate with creative and cross-functional teams, present concepts to stakeholders and leadership, provide design feedback and coaching, and stay current with design trends. The role requires strong organization, communication, attention to detail, and proficiency in Figma, Adobe Suite, Sketch, and Zeplin.

Design scalable digital solutions and architectures for internal business and technical teams. Analyze requirements, produce diagrams and estimates, define technical requirements using microservices, APIs, SOA/event-driven/REST and secure protocols, lead complex projects, and collaborate with UX, eCommerce, and cross-functional stakeholders.

Deliver user-centric, pixel-perfect UX/UI designs for Balsam Brands websites, create mockups and assets, maintain style guides and pattern libraries, provide developer-ready specs, iterate on designs, advocate accessibility and user needs, manage multiple projects and communicate design decisions.

Own product strategy and roadmap for retail core systems (financial, OMS, WMS/IMS). Partner with senior business leaders and engineering, prioritize trade-offs, bring an AI-first approach, grow and coach PM teams, define metrics, and drive execution to support scaling and international expansion in a hybrid role.

Lead product strategy and roadmap for retail core systems (financial, OMS, WMS/IMS) to enable scaling and international expansion. Partner with senior business and engineering leaders, drive prioritization and architecture decisions, embed an AI-first mindset, and grow a team of Product Managers focused on rapid prototyping, metrics, and measurable business outcomes. Hybrid role with strong stakeholder communication and delivery accountability.