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The Infrastructure Technical Lead will manage cloud and IT infrastructure, ensure datacenter operations quality, handle troubleshooting, and enforce security protocols, while collaborating on projects and assisting teams across regions.

Configure and maintain Ivalua procurement platform demonstrations, including relevant use cases, demo stories, and data. Collaborate with Solution Consultants and Solution Experts to implement Source-to-Pay workflows such as Procure-to-Pay, Sourcing-to-Contracts, and Supplier Relationship Management. Deliver high-quality solutions on schedule while applying SQL, database management, workflow, and ETL configuration skills.

Configure and enhance Ivalua procurement platform solutions used for customer and prospect demonstrations. Build relevant use cases, demo stories, workflows, and data across Source-to-Pay processes, including procure-to-pay, sourcing-to-contracts, and supplier relationship management. Collaborate with solution experts and consultants to deliver high-quality solutions on schedule. The role requires technical experience with SQL, databases, workflow and ETL configuration, plus strong communication skills in a multicultural environment.

Leads complex enterprise integrations across Ivalua, ERP, HR, finance, logistics, and third-party systems. Responsibilities include end-to-end integration design, hands-on development, API and middleware implementation, performance optimization, troubleshooting, technical documentation, testing standards, customer workshops, pre-sales support, and mentoring. The role serves as a senior technical escalation point and helps establish reusable integration patterns, quality standards, and delivery practices across Professional Services projects.

Provides first- and second-level functional and technical support for Ivalua procurement platform administrators. Configures workflows, alerts, reports, and other platform features; evaluates customer needs and delivers functional solutions. Assists with SQL queries for reporting, supports enhancements and upgrades, and works with international customers, primarily in the APAC region. The role includes training toward Ivalua certification and requires occasional travel.

Provides high-touch desktop and office IT support in Pittsburgh while serving as the U.S. Microsoft Intune endpoint-management lead. Responsibilities include application deployment, Windows 11 administration, hardware provisioning, onboarding and offboarding, troubleshooting, inventory, meeting-room AV support, access management, LAN/Wi-Fi support, and security collaboration. The role partners with global IT teams and requires strong Google Workspace administration, Microsoft ecosystem knowledge, customer service, and autonomous problem-solving.

Lead deployment of product innovations within budget and timeline, drive solution optimization and adoption, capture lessons learned, contribute to add-on development, maintain client knowledge, and support continuous product improvement while providing technical expertise in Ivalua, SQL and AI agent integrations.

Manage Ivalua’s strategic partners across the Americas, strengthen and execute regional partner strategy, recruit new partners, and build long-term executive relationships. Collaborate with sales, business development, marketing, and internal teams to support go-to-market initiatives, expand sales and delivery capabilities, and align partner and company objectives. The role requires approximately 30% business travel and strong English communication skills.

Manage strategic AMER partners, expand the partner network, recruit new partners, strengthen regional alliance strategy, and support sales and business development initiatives. Build executive-level relationships, align partner and company goals, coordinate internal teams, and increase regional sales and delivery capabilities. The role requires strong communication, enterprise software knowledge, problem-solving skills, and approximately 30% travel. It follows a hybrid work model with three days per week in the office.

Acquire new enterprise customers for Ivalua’s cloud procurement platform across the Central US. Responsibilities include prospecting, pipeline development, enterprise account planning, engaging C-level and public-sector executives, leading multi-stakeholder sales cycles, delivering executive proposals, exceeding quotas, forecasting accurately, and maintaining sales records. The role requires strong enterprise SaaS sales experience, strategic value selling, financial acumen, and relationship-building skills.