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The Manager, Customer Solutions oversees a high-performing support team, manages operations, drives performance, coaches staff, and fosters collaboration with global teams.

Design, build, and maintain SQL-based reporting and BI features; create test plans and documentation; optimize report performance; perform triage and bug fixes; lead technical improvements; mentor junior staff; collaborate with product and cross-functional teams to deliver customer-facing analytics and reporting solutions.

Drive revenue growth through strategic publisher partnerships, manage key relationships, support sales processes, and act as a subject matter expert.

Develop and maintain scalable Node.js/TypeScript integrations and the core ETL engine; build crawlers and API consumers; ensure data quality and observability; participate in on-call rotation; mentor peers and lead code reviews and architecture discussions.

As a Technical Services Engineer III at impact.com, you will support clients with technical integrations, troubleshoot issues, and enhance the client experience using the company's SaaS platform. Responsibilities include collaboration with internal teams, client support, and documentation creation.

As a Software Engineer at impact.com, you'll build elegant solutions to complex problems, collaborate on architectural changes from monolith to modular systems, and apply modern software engineering methodologies while continuously improving team practices.

As a Site Reliability Engineer, you'll ensure performance and stability for applications, utilizing OpenTelemetry for monitoring, and optimize systems across Java and C# services.

The Business Development Representative engages with inbound inquiries, assesses prospects, and collaborates with sales and marketing teams to generate new business opportunities.

Drive impact.com's growth in the Spanish market by recruiting, onboarding, and activating high-value publishers. Build publisher-brand connections, develop partner-facing materials, identify expansion opportunities, and work cross-functionally to improve partner experience and product adoption.

Perform core corporate accounting across group subsidiaries, lead month-end close, maintain GL and balance sheet reconciliations, review close outputs, support audits and FP&A, respond to ad hoc reporting requests, and improve financial controls and processes.