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The Box Office Supervisor aids the Box Office Manager in operations, recruiting, scheduling, training, and providing excellent customer service while maintaining cash control and resolving issues.

The role involves supporting Ticketmaster's abuse operations, providing troubleshooting for ticketing systems, and improving automation processes. The engineer will work independently and with cross-functional teams to resolve abuse issues and enhance product performance.

Provide on-site ticketing operational support for call centre and box office channels, handling customer enquiries via phone and email, troubleshooting ticketing issues, assisting event operations and resource management, supporting agent onboarding and training, performing administrative duties (data verification, EDM, reporting), and coordinating with event organizers. Ensure high-quality customer service, equipment/inventory management, PCI-compliant police clearance, and occasional nationwide on-site support.

The Analyst supports HR analytics by creating and maintaining Workday reports, analyzing HR data, and providing insights for talent management and workforce planning.

The Senior Marketing Manager will drive growth and demand generation for Quicket and Ticketmaster South Africa, focusing on marketing strategies to enhance ticket sales and client acquisition.

Serve as primary client contact for an assigned portfolio in Sweden, managing operational delivery across the full event lifecycle. Provide onboarding, training, product and technical support, troubleshoot issues, coordinate cross-functional teams, deliver onsite and out-of-hours event support, monitor performance, recommend improvements, and maintain client documentation and reports.

Lead global fraud strategy, mentor fraud analysts, optimize detection tools and rule engines, run advanced analytics on large datasets, partner cross-functionally, evaluate vendors, and deliver executive reporting to reduce fraud and chargebacks.

The Box Office Supervisor assists in managing Box Office operations, including staff supervision, customer service, cash control, and ticket sales. Must be available for evenings and weekends.

Manage client relationships and full-cycle event planning for Thaiticketmajor. Execute onsales with technology teams, provide onsite event-day services, direct staff, handle escalations, and ensure high-quality, safe ticketing experiences while working closely with internal stakeholders.

Provide on-site and remote technical support and installations for Ticketmaster hardware and proprietary software at live events. Troubleshoot networking, POS, ticket printers, access control, and mobile app issues, deliver end-user training, and consult on client technology needs. Shifts include days, evenings, weekends and require local travel and a valid driver’s license.