Top Tech Jobs & Startup Jobs

The Account Manager is responsible for managing client accounts, ensuring excellent support and communication with clients. This role involves coordinating projects, providing updates, and maintaining high-quality service standards. The Account Manager also prepares reports, handles client inquiries, and promotes company products while ensuring client satisfaction.

The Field IT Support Specialist will provide technical support both on-site and remotely for Ticketmaster software and devices, handle software installations, perform system upgrades, and troubleshoot hardware issues. They will also assist users with IT-related equipment and software, manage incidents, and maintain documentation. The role requires strong customer focus and collaboration with multiple teams, with up to 50% travel for installations and support.

The Senior Product Manager for Festivals will represent festival client needs, build relationships within the global business, create KPI-driven business cases, and lead product development strategies while collaborating with various stakeholders. The individual will analyze market trends and ensure software performance metrics are met.