Top Tech Jobs & Startup Jobs

Manage Ticketmaster’s venue and promoter client relationships, providing system support, query resolution, event and ticket inventory management, on-sale coordination, reporting, and box office planning. The role maintains accurate event information across sales channels, supports client communications, identifies business opportunities, and coordinates with internal teams. It also requires strong customer service, organization, flexibility for shift work, and participation in event and public-facing activities.

Leads discovery, planning, delivery, launch, adoption, and iteration for assigned ticketing product initiatives. Translates client and fan needs into validated problems, requirements, user stories, and roadmap priorities. Partners with distributed engineering, design, and global stakeholders to deliver products, facilitate ceremonies, conduct UAT, support rollout and training, and measure post-launch impact.

Provides day-to-day HR support across Greece and additional EMEA markets. Advises managers and employees on policies, employee lifecycle processes, performance, development, onboarding, employee relations, recruitment, and local employment requirements. Coordinates with HR centers of excellence and shared services, supports talent and workforce planning, maintains HR records, manages Workday transactions, contributes to process improvement and digitalization, and escalates complex or high-risk matters.

Supports finance operations for Ticketmaster Philippines, including sales reconciliation, accounts payable and receivable, payment processing, cashbook updates, event settlements, cash reporting, month-end closing, and variance investigation. The role also assists with supplier payments, outlet reconciliation, audit compliance, finance systems updates, and administrative tasks while meeting strict deadlines and maintaining accuracy.

Develop and maintain responsive Angular web applications for high-demand ticketing experiences. Translate UX/UI designs into accessible, secure, and performant interfaces, integrate REST APIs, and contribute to .NET backend development as needed. Use AI-assisted development tools for coding, testing, review, and documentation, while participating in code reviews, troubleshooting, compliance efforts, and performance optimization.

Lead and scale Ticketmaster’s product experimentation program by establishing governance, standards, onboarding, and measurement practices. Configure and monitor Optimizely experiments, design statistically rigorous A/B and multivariate tests, analyze results, and translate findings into product recommendations. Define digital metrics, identify fan-experience opportunities, build self-service analytics resources, and partner with Product, Design, Engineering, Research, and Analytics teams to support data-informed decisions.

Leads Ticketmaster Fan Support strategy and operations across APAC, overseeing service delivery, governance, performance, continuous improvement, risk escalation, market partnerships, and team development. The role drives improvements in CSAT, FCR, quality, SLA performance, backlog health, and fan outcomes while aligning regional teams with global standards. It also manages cross-functional partnerships, business reviews, operational initiatives, and local and international travel.

Lead the technical direction and delivery of Universe ticketing platform initiatives while remaining hands-on with architecture, coding, APIs, testing, observability, and cloud systems. Mentor and manage engineers, collaborate across Auckland and Toronto, support incident response and major releases, modernize legacy systems, and guide responsible adoption of AI development tools. The role also involves stakeholder communication, hiring, asynchronous collaboration, and occasional international travel.

Configure and maintain ticketed events across their full lifecycle, translating client requirements into accurate dates, pricing, inventory, sales channels, and on-sale setups. Provide operational support to top-tier clients, troubleshoot issues, coordinate specialist resolution, manage Salesforce cases, support onboarding and training, and ensure quality delivery. Collaborate with internal teams and provide occasional onsite, evening, weekend, and holiday event support.

Leads the architecture, configuration, integration, and operational excellence of global Zendesk and Five9 contact center platforms. Owns scalable workflows, deployment automation, monitoring, incident resolution, security, documentation, and QA standards. Coordinates cross-functional initiatives, makes system-level decisions, mentors junior engineers, optimizes performance and costs, and supports multichannel customer experience capabilities across global markets.