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As a Customer Care Agent, you will assist customers, resolving queries across various channels, providing personalized service, and collaborating with internal teams.

As a Teammate at TaskUs, you will provide exceptional customer service via phone, email, and chat, resolving inquiries and complaints, while maintaining confidentiality and meeting performance metrics.

As a Quality Analyst at TaskUs, you will ensure excellent customer service, meet performance metrics, maintain quality guidelines, and provide feedback for improvements.

The Operations Manager oversees daily business operations managing up to 150 FTE, client relationships, KPI management, and ensures teams are equipped with necessary skills.

TaskUs seeks a Teammate to assist with digital services and customer experience for technology clients, embracing a People First culture.

Lead and manage quality assurance for BPO client services: define and enforce quality processes, monitor KPIs, coach teams, drive continuous improvement, analyze performance data, and ensure client satisfaction and compliance with service standards.

Provide L1 technical support via chat, phone, and tickets to troubleshoot OS, hardware, storage, network, and server issues; perform log analysis, Active Directory and Group Policy tasks, virtualization and storage troubleshooting, and meet internal KPI targets while delivering excellent customer service.

As a Teammate, you will handle inbound/outbound calls, provide email and chat support, manage customer inquiries and resolve issues while ensuring high satisfaction and meeting KPIs.

As a Learning Interactions Expert, you will create interactive self-paced lessons and instructional media, coordinating with the LX Design Team to meet learning outcomes using various design software.

The Learning Experience Leader focuses on enhancing employee development through innovative learning strategies and promoting a culture of continuous improvement at TaskUs.