Top Tech Jobs & Startup Jobs

The Operations Manager oversees daily business operations managing up to 150 FTE, client relationships, KPI management, and ensures teams are equipped with necessary skills.

TaskUs seeks a Teammate to assist with digital services and customer experience for technology clients, embracing a People First culture.

Lead and manage quality assurance for BPO client services: define and enforce quality processes, monitor KPIs, coach teams, drive continuous improvement, analyze performance data, and ensure client satisfaction and compliance with service standards.

Provide L1 technical support via chat, phone, and tickets to troubleshoot OS, hardware, storage, network, and server issues; perform log analysis, Active Directory and Group Policy tasks, virtualization and storage troubleshooting, and meet internal KPI targets while delivering excellent customer service.

As a Teammate, you will handle inbound/outbound calls, provide email and chat support, manage customer inquiries and resolve issues while ensuring high satisfaction and meeting KPIs.

As a Learning Interactions Expert, you will create interactive self-paced lessons and instructional media, coordinating with the LX Design Team to meet learning outcomes using various design software.

The Learning Experience Leader focuses on enhancing employee development through innovative learning strategies and promoting a culture of continuous improvement at TaskUs.

As a Teammate, you'll provide customer support through calls, emails, and chats, resolving inquiries, managing complaints, and ensuring customer satisfaction while meeting client KPIs.

As a Business Insights Analyst, you will analyze data to provide insights and recommendations, develop reports, manage cross-functional relationships, and identify process efficiencies.

The Learning Experience Designer will lead the design and implementation of learner-centered training programs, analyzing needs and evaluating effectiveness, while collaborating with various departments to enhance training solutions.