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Reposted YesterdaySaved
Remote
USA
Senior level
Senior level
Information Technology
Lead expansion within enterprise accounts by building executive relationships, identifying and closing complex CX and contact-center opportunities, coordinating internal and partner teams, and delivering consultative advisory services to drive multi-year growth and large professional services engagements.
Reposted 7 Days AgoSaved
Remote
USA
Senior level
Senior level
Information Technology
Lead the design and implementation of Google Cloud CX solutions, mentor teams, and ensure high-quality delivery in production environments.
Top Skills: BigQueryCloud RunConversational InsightsDialogflow CxDockerGkeGoogle Cloud PlatformKubernetesPub/SubSpeech To TextTerraformVertex Ai
Reposted 16 Days AgoSaved
In-Office or Remote
National City, CA, USA
Mid level
Mid level
Information Technology
The Web Design and Usability (UX) Consultant will develop design standards, manage usability tests, collaborate with teams, and utilize UX metrics to enhance customer experiences.
Top Skills: Graphic DesignHuman FactorsHuman-Centered DesignPrototypingUsability TestingUser Experience ResearchVisual Interface Design
Reposted 20 Days AgoSaved
In-Office or Remote
National City, CA, USA
Mid level
Mid level
Information Technology
The Genesys Engineer will design and deliver customer experience solutions, install and configure Genesys software, and support large implementations.
Top Skills: .NetAdo.NetAsp.NetC#EjbGenesysJ2EeJavaJsfJspServlets
Reposted 20 Days AgoSaved
In-Office or Remote
National City, CA, USA
Senior level
Senior level
Information Technology
The Senior IVR Architect will design and deliver CX solutions, work with clients on requirements, lead a development team, and ensure quality delivery.
Top Skills: .NetCcxmlEclipseJ2EeMrcpMvcSrgsVoicexml
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Reposted 20 Days AgoSaved
In-Office or Remote
National City, CA, USA
Mid level
Mid level
Information Technology
The Test Analyst will design and deliver testing strategies, develop test cases, execute tests, monitor progress, and communicate with stakeholders effectively.
Top Skills: Azure DevopsAzure Test PlansMicrosoft Test ManagerMicrosoft TfsSQLTricentis Tosca
Reposted 20 Days AgoSaved
Remote
USA
Mid level
Mid level
Information Technology
The Senior Test Analyst will design and execute test cases for web applications, monitor test progress, and support client User Acceptance Testing efforts.
Top Skills: Azure DevopsHp AlmIbm RationalJIRASpirateamSQLTricentis Tosca
Reposted 20 Days AgoSaved
Remote
USA
Junior
Junior
Information Technology
Design and deliver customer experience solutions using machine learning techniques, analyze customer data, implement ML algorithms, and automate processes.
Top Skills: Aws SagemakerNoSQLPythonSQLTableau
Reposted 20 Days AgoSaved
Remote
USA
Junior
Junior
Information Technology
The Genesys Developer will design and develop Genesys solutions, facilitate meetings, document requirements, and mentor team members.
Top Skills: .NetC#Genesys Desktop
Reposted 20 Days AgoSaved
Remote
USA
Junior
Junior
Information Technology
The Genesys Cloud Engineer will design and implement customer experience solutions using Genesys Cloud, focusing on call flows and technical support.
Top Skills: APIsAWSGenesys CloudJavaScriptJSON
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