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Leads Cisco’s regional presales solutions engineering and architecture organization across Greater China, Korea, and Japan. Owns technical sales strategy for AI and agentic workloads, advises executive customers on secure and observable enterprise architectures, drives proofs of concept and technical events, develops pipeline, and coaches managers and senior engineers. Partners with engineering, customer experience, marketing, and technology partners to influence product direction and accelerate AI infrastructure revenue.

Pre-sales technical role supporting Global Enterprise accounts: design and present Cisco networking, data center, collaboration, security, automation, and cloud solutions; run demos and proofs-of-concept; create BOMs; consult with account teams and customers to align Cisco products and services to business outcomes.

Pre-sales Solutions Engineer for Cisco Global Enterprise Sales supporting strategic accounts. Provide technical consulting, demos, PoCs, presentations, and BOMs; align Cisco networking, data center, collaboration, security, automation, and cloud solutions to customer business drivers while partnering with account teams to create demand and drive customer outcomes.

Design and architect high-speed optical modules, create simulation and calibration tools, validate components and manufacturing tests, lead demos and technical projects, pursue enabling technologies, and mentor senior technical leaders across cross-functional teams.

Support new product introduction and drive design for manufacturability for coherent pluggables and embedded modules. Develop assembly/inspection instructions, train technicians, enable CM transfers and volume ramp, design tooling/automation, apply SPC/FMEA/DOE to improve yields, and lead continuous improvement and lean manufacturing initiatives.

Drive customer adoption and measurable outcomes across the Cisco Meraki platform. Build high-touch adoption strategies, establish success metrics, engage customer stakeholders, explain technical concepts, and align internal teams to deliver customer enablement. The role advocates for customers, identifies growth opportunities, and fosters long-term adoption, loyalty, and value across a portfolio of enterprise customers and partners.

Build and maintain customized cybersecurity demonstrations, proof-of-concept environments, and automated configurations for customer use cases. Script and automate Cisco security solutions, troubleshoot ambiguous technical requirements, document reusable builds, and collaborate with senior sales engineers, TAC, customer success, and partners. The role gradually expands into customer-facing solution design and full-scope sales engineering.

Leads end-to-end renewals for mid-size and large Cisco accounts, partnering with sales, customer success, channel, delivery, and operations teams. Develops renewal strategies, manages risks, coordinates commercial and contract readiness, forecasts churn, and identifies cross-sell and upsell opportunities. Uses customer insights, automation, AI tools, and structured methodologies such as MEDDPIC to improve renewal execution, customer outcomes, revenue retention, and growth. Mentors peers and drives continuous process improvement.

Own product capabilities from discovery through launch for Cisco collaboration devices. Translate customer insights, market trends, technical constraints, and business goals into requirements, priorities, success metrics, and roadmaps. Partner with engineering, design, marketing, sales, support, and regional teams to deliver products and launches. Conduct user and market research, manage trade-offs, and build understanding of hardware and software dependencies.

Sell Splunk/Cisco security solutions to Navy and Marine Corps stakeholders in federal markets. Identify and close mission-critical opportunities, lead cross-functional teams, present technical solutions, and meet/exceed revenue targets while ensuring federal IL/compliant security outcomes.