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Coordinate and dispatch inbound, outbound, and reverse vehicle moves; build and manage carrier and vendor relationships; enforce carrier standards and SLAs; track shipments and manage Transport VivaDesk tickets; research aged allocations; use tracking software and Microsoft Office; communicate with internal and external partners.

Guide customers through vehicle selection, financing, and the sales cycle while performing dealership operations (opening/closing, cash handling, inventory, audits, documentation). Train new hires, support team goals, maintain compliance, and progress through a multi-phase certification track with increasing responsibilities.

Provide front-line customer service and sales support at a dealership: greet customers, follow up leads, schedule appointments, support test drives and vehicle presentations, assist with paperwork and financing basics, maintain showroom and inventory, use internal systems, and be cross-trained to support daily dealership operations and team goals.

Greet and assist customers through the vehicle purchase process, support sales advisors with presentations, test drives and follow-up, process paperwork, maintain showroom and inventory presentation, use internal systems, and be cross-trained to support daily dealership operations and team goals.

Greet and support customers through the vehicle purchase process, assist sales team with presentations, test drives and follow-up, process paperwork, maintain showroom and inventory presentation, use internal systems, and be cross-trained across dealership functions to support daily operations and customer experience.

The Operations Manager oversees the Reconditioning Center, managing team performance, workflow, and ensuring quality of vehicles. Responsibilities include team recruitment, performance evaluations, and achieving operational goals in coordination with regional management.

Prepare and process payroll for multiple companies and states using Workday Payroll. Run reports, audit employee data, resolve pay/time/tax issues, calculate retro pay, process manual checks, respond to help-desk tickets, and mentor team members.

Review and verify dealer-submitted loan packages against underwriting policies, detect potential fraud, resolve outstanding items with dealer partners, document escalations and notes, and collaborate with internal teams to ensure contracts meet funding requirements.

The Sales and Operations Advisor drives customer engagement, manages the full sales cycle, and supports dealership operations for high-quality customer experiences.