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The Impounds Specialist is responsible for communicating and negotiating with impound lots, managing the impound process, documenting vehicle statuses, and assisting with inquiries related to impounds. This role involves problem-solving and working efficiently in a team-oriented environment to ensure timely account management.

In this role, you'll be deeply involved in sales and customer experience activities, both virtually and in-store. Responsibilities include preparing titles, loan documents, and taking down payments, as well as guiding customers through the sales process, answering inquiries, and providing information about vehicle options. You'll collaborate with team members to meet sales targets and ensure a high level of customer satisfaction.

The Reinstatement Manager leads a team of Coordinators at DriveTime, focusing on performance assessment, quality coaching, and ongoing development. Responsibilities include monitoring work effectiveness, setting daily goals, implementing improved operations, and providing leadership to achieve performance aligned with company values.

Responsible for sales and customer experience activities both in-store and virtually. Duties include preparing loan documents, handling payments, taking customers on test drives, and collaborating with team members to meet sales targets. Engages with customers to provide detailed information about vehicles and assists with administrative responsibilities related to the sales process.

The Quality Assurance Specialist monitors employee-customer interactions to ensure compliance with standards. They provide feedback, participate in training initiatives, and assist in team projects. This role requires strong communication, analytical, and organizational skills while fostering a growth mindset.

The Quality Assurance Specialist will monitor employee-customer interactions to ensure compliance with standards, participate in training initiatives, and assist with team projects. Responsibilities include documenting and analyzing communications, providing feedback, and performing related duties as assigned.

The Customer Sales Guide is responsible for engaging with customers in both virtual and in-store settings, handling sales processes, and managing documentation tasks. Responsibilities include assisting with loans, scheduling, educating customers, and ensuring satisfaction while collaborating with team members to meet sales targets.