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Lead a small product analytics team to drive data-informed product decisions for Higher Education courseware. Define KPIs across commercial and learning outcomes, own instrumentation and telemetry, scale experimentation (A/B tests), surface discovery insights, govern data quality, and communicate findings to executives. Partner with product, design, and engineering to embed analytics as a product capability.

Serve as a customer-facing implementation lead for complex Access sales opportunities, coordinating cross-functional teams, tracking milestones/risks, ensuring delivery quality, reporting KPIs/SLAs, and driving continuous improvement and compliance for delivery models.

Perform quality assurance on published content and forms across paper and online formats. Verify text and artwork accuracy, confirm edits, track work queues, document issues, assist Program Lead, complete training, and support continuous improvement. May work overtime to meet deadlines.

Lead end-to-end quality engineering for AI/LLM systems: define quality strategy, design/execute automated tests (UI, API, backend), evaluate non-deterministic AI outputs, build evaluation frameworks and baselines, integrate tests into CI/CD, and lead QE delivery for complex projects.

Designs and operationalizes sales incentive programs, partners with Sales, Finance, HR, and Ops, administers and validates commission calculations, supports SPM tool implementation, drives governance, launch readiness, and continuous improvement of compensation processes.

Drive revenue growth for Pearson's Test Prep portfolio in India by owning territory accounts, prospecting, and managing the full sales cycle. Use consultative solution selling to position digital and blended products, run discovery and demos, develop proposals, close deals, and manage renewals and expansions. Collaborate with marketing, product, customer success, finance, and operations to ensure adoption, forecast accurately in CRM, and provide market feedback to improve offerings.

Manage contract lifecycle for high-profile authors, ensuring contract and royalty data accuracy, reducing suspense accounts, enforcing SLAs and controls, maintaining data governance, resolving queries, mentoring associates, and liaising with stakeholders to mitigate operational risk.

Manage and guide authors to produce pedagogically sound, build-ready course content. Participate in planning, onboarding, editing (developmental and line), apply accessibility and quality standards, coordinate reviews and stakeholders, use authoring tools and AI to improve efficiency, and track schedules, scope, and risks to meet product plan goals.

Implement, test, and deliver assigned features within sprints; write clean, well-documented code; participate in code reviews; collaborate with seniors, QA, and product; learn new tools and contribute to improving codebase and processes.

Deliver end-to-end features for microservices-based systems, focusing on reliability, performance, testing, and production troubleshooting. Collaborate with product, QA, and DevOps, mentor junior engineers, adopt AI-assisted development, and improve system stability and delivery practices.