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The Security Analyst provides first-level technical support for Managed Security Services, focusing on monitoring security alerts, incidents, and threats, and ensuring client communication during incidents, while participating in professional development training.

The Specialist provides second-level technical support focusing on cybersecurity analysis, incident handling, troubleshooting, and continuous improvement in service delivery. Provides mentorship and develops standard procedures while ensuring high customer satisfaction.

The Senior Professional Services Manager oversees service engagements, ensuring timely delivery and quality standards, while managing clients, leading teams, and driving revenue growth through upselling. They analyze market trends, mentor staff, and develop tailored service solutions to meet client needs.

The Professional Services Manager leads service engagements, manages client relationships, mentors teams, tracks project performance, and drives revenue through upselling and cross-selling.

The Principal Field Solution Architect will lead network architecture designs, collaborate with sales to create solutions, and ensure successful implementation and customer satisfaction.

The role involves planning, designing, implementing, and supporting Physical Security Systems, including video surveillance and access control, alongside client consultation and project management.

The Sr. Security Consultant supports clients in Managed Detection and Response, specializing in Microsoft Sentinel and Defender, optimizing SIEM technologies, and managing technical issues while mentoring teams and engaging in service improvements.

The Security Specialist provides second-level Cybersecurity Incident Response, client support, and monitoring cyber incidents in a SOC environment. Tasks include incident triage, remediation, service improvement, and mentorship.

The Principal Enterprise Solutions Executive drives complex, services-led opportunities, engaging with customers to deliver technology-enabled strategies and solutions.

The Principal Enterprise Solutions Executive leads the sales process, shaping complex service solutions and collaborating with stakeholders to drive technology-enabled transformations for enterprise clients.