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The Senior Software Engineer will develop and implement scalable software solutions, drive innovation in AI-assisted development, mentor team members, and ensure high-quality technical documentation and architecture.

The Key Customer Success Manager ensures growth and retention of key accounts by managing relationships and driving customer satisfaction through strategic planning and collaboration.

Build and manage a carrier portfolio through lead generation, cold calling, and relationship management. Procure capacity by analyzing market trends, negotiating pricing, and posting loads. Provide exceptional carrier service, resolve payment and operational issues, collaborate with internal teams, and use company tools to improve efficiency and on-time performance.

Lead and coach warehouse staff to safely and efficiently receive, stage, load/unload, and prepare outbound freight. Enforce SOPs, support WMS use, operate forklifts, ensure quality and cleanliness, handle bonded import freight, and assist with process improvements and cross-functional duties.

Lead design and delivery of enterprise BI and analytics products using Power BI, SQL, and Snowflake. Build semantic models, dashboards, automated workflows, and AI-enabled analytics; drive governance, data quality, adoption of AI tools, and mentor analytics teams to support business decision-making.

Supervise and develop a team of supply chain engineers, drive supply chain strategy and roadmap, deploy optimization and network-modeling solutions, lead continuous-improvement projects using PDCA, mentor project teams, perform routing, inventory and total landed cost analyses, and support customer-specific improvement initiatives. Hybrid role with up to 20% travel.

Lead and develop a team of supply chain analysts and engineers to define vision, strategy, and roadmap. Design and implement end-to-end supply chain solutions, run optimization and total landed cost analyses, drive cost savings and operational improvements, manage global project delivery, and mentor staff using PDCA project management.

Support day-to-day logistics operations by coordinating data, assisting with reporting, and collaborating cross-functionally. Learn supply chain processes and Navisphere, build relationships with customers, carriers, and suppliers, and support sales, operations, and transportation systems while delivering accurate, timely work.

Provide regional employee relations expertise across Mexico and South America: advise on complex ER matters, lead investigations, guide performance/corrective actions, ensure legal compliance, analyze ER data to identify trends, partner with counsel and cross-functional teams, and lead regional compliance and process improvement initiatives to reduce risk and improve employee experience.

The Software Engineer III will work on customer quoting automation, focusing on API integrations, web scraping, and AI/ML powered solutions. Responsibilities include collaborating with teams to translate requirements, troubleshooting applications, improving performance, and writing clean, maintainable code.