Top Tech Jobs & Startup Jobs

Manage customer and partner renewals by analyzing contracts, engaging stakeholders, resolving issues, identifying upsell and cross-sell opportunities, and collaborating with sales, finance, customer success, and product teams. The role also involves improving renewal processes, identifying automation opportunities, maintaining accurate communications, and optimizing revenue from existing customers.

Provides Tier I managed detection and response services by monitoring, investigating, and responding to security alerts across customer environments. Responsibilities include threat hunting, incident response, phishing and malware investigation, case documentation, detection tuning, client communication, and mentoring Tier I analysts. The role also supports security operations process improvement, playbook development, threat research, and 24/7 shift handovers.

Manages HR operations for the Philippines organization, advising managers on employee relations, performance, compensation, talent, and disciplinary matters. Coordinates payroll inputs, employee lifecycle activities, organizational change, compliance, engagement programs, and global HR initiatives. Partners with regional HR teams and Centers of Excellence to improve processes, service delivery, employee experience, and operational efficiency while ensuring compliance with Philippine labor laws.

Own the strategy, roadmap, discovery, delivery, launch, and scaling of Sophos Firewall and centralized multi-firewall management capabilities. Translate enterprise and MSP network-security needs into product requirements, partner with engineering and cross-functional teams, analyze customer and market data, guide go-to-market execution, and track adoption and operational metrics. The role focuses on cloud-managed firewall policy, configuration, monitoring, reporting, orchestration, SD-WAN, VPN, XDR, MDR, and ZTNA integrations.

Build and maintain secure, highly available AWS infrastructure, Terraform IaC, CI/CD pipelines, Kubernetes and microservices platforms. Manage deployments, monitoring, observability, incident response, root cause analysis, vulnerability remediation, cost optimization, and reliability against SLA/SLO targets. Collaborate with development, security, QA, product, and infrastructure teams to improve operational performance and production security.

Supports end-to-end repair supply chain operations, including warehouse coordination, manufacturer repairs, international shipments, customs clearance, inventory reconciliation, reporting, and invoice review. The role monitors exceptions, repair turnaround times, stock, and shipment status while coordinating suppliers and logistics partners. It also uses Power BI, Power Query, SQL, Excel, Power Automate, and approved AI tools to improve reporting, automate processes, and support root-cause analysis.

Manages an eight-person UK and EMEA Sales Development Representative team, owning performance, KPI tracking, coaching, recruitment, onboarding, motivation, and progression. Partners with Sales, Marketing, Operations, and global SDR leaders to improve campaigns, handoffs, productivity, revenue contribution, and sales methodology. Leads change initiatives, innovation, stakeholder engagement, and continuous improvement while supporting the wider EMEA SDR function. The role requires attendance at the Manchester office three fixed days per week.

Coordinates Americas marketing programs, events, campaigns, lead management, data enrichment, internal communications, calendars, and reporting. The role uses Salesforce and AI-powered marketing automation to improve targeting, operational consistency, lead routing, and campaign performance. It collaborates with sales, product, PR, finance, and partner teams and requires approximately 10% travel across North America.

Owns the design, configuration, administration, support, integrations, and continuous improvement of SAP SuccessFactors, with deep Employee Central expertise. Provides second-line support, resolves complex incidents, leads implementations and enhancements, manages testing and releases, maintains documentation, and ensures platform security, data quality, and stability. Partners with HR, IT, vendors, and project teams to translate requirements into scalable solutions and provides technical guidance to HRIS analysts.

Leads APJ MDR operations within a global 24/7 security service. Responsibilities include managing team leads and analysts, ensuring staffing and service-level performance, overseeing triage and investigation quality, handling escalations and major incidents, developing operational readiness, improving workflows through data and automation, and coordinating with threat intelligence, detection engineering, incident response, product, engineering, and customer-facing teams.