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The Business Development Representative engages in cold outreach, responds to warm leads, builds a sales pipeline, conducts market research, and supports sales efforts by qualifying and delivering leads to meet revenue objectives.

Lead the vision and strategy for Epicor's cloud platform, managing product lifecycle, collaborating with technical teams, and guiding the product management team while aligning with business goals.

Lead global revenue enablement and transformation to drive measurable field behavior change and sales performance. Design scalable participation-based programs, embed forecast and pipeline rigor, develop leadership coaching and inspection, partner with RevOps for data-driven diagnostics, and hold leaders accountable to improve win rates and forecast accuracy.

Manage quote-to-order workflow including CRM/CPQ/order management/licensing tools; maintain data accuracy; produce custom reports; intake and resolve internal/external order and licensing issues; recommend process/tool improvements; train users and coordinate across teams and partners.

Provide phone/email/chat ERP application support: diagnose, troubleshoot, repair, and document issues across Purchasing, Inventory, WMS, Sales orders, invoicing and integrations. Work with Microsoft SQL, web servers, payment terminals, assist with system setup/configuration, mentor teammates, update knowledge base, and liaise with other departments to resolve escalations.

Own and execute territory strategy for West Coast manufacturing accounts to meet or exceed quota. Prospect to build a qualified pipeline (5x quota), present Epicor ERP solutions, coordinate cross-functionally, lead sales initiatives, maintain CRM and reporting, and manage executive-level customer relationships through complex sales cycles.

Hands-on senior full-stack engineer owning backend-heavy features for an FP&A platform: design, build, and sustain front-end, back-end, and microservices; resolve production incidents end-to-end; translate financial data to customers; contribute to AI/agent guardrails; and shape engineering standards and architecture.

Lead end-to-end product development for analytics-driven applications, define product strategy, guide technical teams, integrate and optimize Oracle database solutions and BI tools (MicroStrategy), manage delivery using JIRA, and support system operations on Linux to deliver scalable analytics products.

You will design and maintain Lux components, tokens, and patterns in Figma, collaborate with engineering on usability, and ensure documentation is comprehensive. You'll support product teams and analyze component usage.

Create, review, and maintain technical and user documentation for software products. Mentor other content developers, collaborate with product teams and SMEs, prioritize and estimate content work, and ensure timely, accurate content across the software development lifecycle.