Top Tech Jobs & Startup Jobs

Territory Manager responsible for selling Epicor’s Acadia Connected Worker Platform within an assigned territory. Duties include qualifying opportunities, managing sales campaigns and pipelines, coordinating with solution sales and professional services, developing account strategies, forecasting, negotiating contracts, maintaining CRM data, and building customer relationships. The role requires 30–40% travel and targets business, technical, and IT decision-makers.

Develops, refactors, tests, and reviews software applications and framework components using .NET technologies. Builds tools to automate hardware and software release processes, improves coding standards, estimates work, and delivers projects on schedule. Provides developer training, mentorship, and technical support. Requires substantial software development experience, Azure expertise, and hands-on experience with AI, machine learning, or generative AI solutions.

Manages assigned accounts receivable portfolios, contacts customers regarding overdue balances and payment commitments, resolves disputes with sales and service teams, secures purchase orders, processes electronic invoices, and performs account reconciliations. The role also prepares collections reports, documents account activity, initiates credit memos and refunds, and escalates unresolved payment issues while maintaining accuracy and timely follow-up.

Monitor and maintain public, government, and enterprise cloud environments across fixed four-day, 10-hour shifts with weekend coverage. Investigate alerts, application logs, incidents, infrastructure issues, and operational requests; perform deployments and maintenance; coordinate escalations; document procedures and runbooks; identify recurring problems; and implement automation to improve cloud reliability, availability, and operational consistency.

Performs cybersecurity gap and risk assessments across applications, cloud environments, infrastructure, and business processes. Analyzes security findings and evidence, documents requirements and remediation actions, prioritizes risks with stakeholders, tracks remediation, validates completion, and escalates material issues. Supports security metrics, reporting, standards, procedures, and continuous improvement while providing practical guidance to technical and non-technical teams.

Provides technical application support to customers through phone, email, and chat. Diagnoses and resolves client-server, ERP, finance, integration, payment terminal, printer, and mobile device issues. Troubleshoots complex problems, documents solutions, supports system configuration, maintains knowledge of product updates, and collaborates with internal teams. The role also contributes to documentation, process improvement, mentoring, and knowledge transfer.

Provides phone, email, and chat-based technical support for software applications and connected hardware. Diagnoses, troubleshoots, repairs, tests, documents, and escalates client-server issues involving Microsoft SQL, web servers, payment terminals, printers, and mobile devices. Supports system configuration and integrations, stays current on software updates, addresses cross-department concerns, mentors teammates, and contributes to knowledge-base documentation.

Provide customer-facing functional support for ERP and business applications. Diagnose, troubleshoot, test, document, and resolve application issues through tickets, phone, email, and chat. Guide users on functionality and workflows, create knowledge-base content, collaborate with internal teams, monitor software updates, and mentor colleagues. The role emphasizes business processes, user assistance, analytical problem-solving, and customer service rather than infrastructure administration or software development.

Provides technical customer support for SaaS applications, APIs, integrations, configurations, data exchange, and connectivity issues. Diagnoses and resolves incidents within SLA requirements, documents cases, performs manual testing, supports migrations and software changes, maintains knowledge-base content, and trains customers. Collaborates with technical teams on complex application and integration failures while communicating maintenance activities and product updates.

Supports finance operations by processing professional services orders, contracts, project updates, cancellations, billing adjustments, and customer inquiries. Audits project documentation and billing data, validates accounting accuracy, follows approval procedures, and collaborates with internal departments to resolve issues. The role also provides experience with financial systems, contract administration, and invoicing processes.