Top Tech Jobs & Startups Jobs

The Manager, IT Service Desk leads the North America IT Service Desk team, supporting our 1,300+ staff members. They oversee our technology problem management and support needs, team processes, assigning work, purchasing, and inventory. This person contributes to and leads the overall positive and professional environment of the Service Desk. This role will also serve as an escalation point for incidents and service request resolution. They are key in making decisions and/or recommendations that include multiyear IT strategies and plans. This person is enthusiastic about customer service and how technology is experienced.

The Sales Manager will be responsible for identifying, developing, and managing strategic relationships with partners and retailers in Brazil. They will work to maximize product availability, drive contract negotiations, and collaborate with internal teams to meet client needs and increase market exposure for The Pokémon Company International.