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The role ensures Pokémon Center products meet brand standards and quality, coordinating the approvals process with cross-functional teams and organizing assets. Responsibilities include reviewing products, communicating with partners, resolving project issues, translating documents, and maintaining product samples.

The Manager, IT Service Desk leads the North America IT Service Desk team, supporting our 1,300+ staff members. They oversee our technology problem management and support needs, team processes, assigning work, purchasing, and inventory. This person contributes to and leads the overall positive and professional environment of the Service Desk. This role will also serve as an escalation point for incidents and service request resolution. They are key in making decisions and/or recommendations that include multiyear IT strategies and plans. This person is enthusiastic about customer service and how technology is experienced.

The Director, Chief Product and Experience Officer Office is responsible for strategic product and experience management for the company, collaborating with leaders across different departments to drive brand growth. This role involves managing operations, leading initiatives, and enhancing organizational capabilities while ensuring effective communication with global offices.

The Logistics Analyst will support the B2B TCG Logistics team in managing order processing for European resellers and distributors. Responsibilities include coordinating with warehouse partners, handling claims, tracking stock movements, and optimizing supply chain processes across Europe and the UK.

The TCG Sales Planning Specialist will support day-to-day sales operations, manage product planning across territories, coordinate with production and logistics teams, analyze data to solve issues, and contribute to the annual budget planning while maintaining a professional environment.

The Business Operations Associate will review character art assets to ensure alignment with the Pokémon brand's vision and standards, manage project timelines, translate documents, and coordinate with international teams for marketing projects.