Top Tech Jobs & Startup Jobs

Support post-booking operational health for Capital One Flights by monitoring queues and metrics, triaging escalations, investigating bugs, validating servicing features, maintaining playbooks, coordinating onboarding and launches, and partnering with cross-functional teams to drive automation, AI-assisted tooling, and continuous improvement of customer servicing workflows.

Support operational health and performance of Flights inventory and booking systems. Monitor bookability and metrics, assist bug triage and escalations, validate supplier integrations, maintain fare mapping and configurations, support NDC and connectivity initiatives, use dashboards and AI tools for investigations, and collaborate cross-functionally to improve inventory quality and customer experience.

Lead the Concierge Products design team to define vision and deliver end-to-end native experiences for premium concierge services. Manage cross-disciplinary designers, partner with product, engineering, research and business stakeholders, drive design strategy, oversee design systems and tooling, and ensure customer-centered, business-focused solutions from strategy through delivery.

Lead development of next-generation entity resolution solutions using transformers, graph ML, deep learning, and big-data tooling. Partner with engineers and product to design, train, evaluate, validate, and deploy ML models at scale; leverage Agentic AI workflows; translate technical work into business impact across enterprise use cases.

Lead FP&A for Global Workplace Services, driving budgeting, forecasting, variance analysis, and strategic financial guidance for real estate investments. Partner with business leaders, produce forecasts and narratives for executive decisions, lead cross-functional projects, improve processes via automation/AI, and mentor team members.

Perform FP&A for International Markets and US Third Party Issuers: manage monthly forecasting and budgeting, produce variance analysis and management reporting, build presentations for leadership, provide financial guidance and KPI tracking, support ad-hoc analysis and special projects, and partner with stakeholders to influence decisions and improve FP&A processes.

The role involves leveraging analytical skills to innovate and maintain data solutions, drive business intelligence, and manage data quality for effective risk management.

Provide technical support for users via calls and chats, addressing software issues, monitoring tickets, and assisting in onboarding. Use Service Now for ticket management.

Lead the Acquisitions Design team for Core Card Experiences, defining design strategy, driving high-impact product and service design, mentoring designers, collaborating with research, product, and engineering, and delivering customer-centered, business-focused design solutions across web and mobile.

Lead product design execution as an individual contributor for customer acquisition and management. Define design strategy, collaborate with research, product and engineering, mentor designers, and elevate design practice across complex, revenue-driving programs. Drive human-centered, business-focused solutions using interaction, visual and service design, prototypes, and design systems to deliver cohesive, high-impact customer experiences.