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The Relationship Manager at Capital One is responsible for cultivating strong partnerships with auto dealerships, providing high-level customer service, and managing relationships with sales managers. The role includes making outbound calls to dealers, analyzing territory production goals, and guiding underwriting and funding processes.

As a Senior Manager, Product Design Lead at Capital One, you'll oversee the Fraud & Disputes design team, focusing on user-centered design methodologies. Your responsibilities include strategy and planning, team leadership, and product discovery and delivery. You'll advocate for customers, mentor team members, facilitate design-led workshops, and create impactful design solutions. Your role involves leading the development of user-friendly interfaces and collaborating across teams to enhance the product experience.

The Senior Manager, Product Design Lead will be responsible for leading the Fraud & Disputes design team by collaborating with technology and business teams, advocating for user needs, creating design workshops, mentoring team members, facilitating discovery sessions, and driving end-to-end product design by leveraging design tools and principles.