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Build and maintain automated test coverage, improve testing frameworks, integrate automated tests into CI/CD pipelines, troubleshoot defects, verify fixes, and collaborate with engineering, product, and quality teams. The role also involves writing and testing product code, participating in design reviews, improving system testability, and applying AI-assisted tools and LLMs to accelerate test creation and maintenance.

The Specialist provides customer service support, managing complex cases, and ensuring user satisfaction while fostering relationships with clients and stakeholders in a fast-paced hospitality environment.

Responsible for fine-tuning state-of-the-art LLMs, optimizing models for deployment, and driving AI architectural decisions. Collaborate with cross-functional teams to develop impactful AI products.

Gère des réclamations d’assurance complexes et importantes, évalue les risques, l’exposition, la couverture et la responsabilité, puis coordonne leur résolution avec les assureurs, courtiers, administrateurs tiers, équipes juridiques et partenaires internes. Supervise la performance des partenaires, prépare des rapports régionaux, assure la conformité aux politiques et exigences légales, négocie des règlements et contribue à l’amélioration des processus de gestion des sinistres.

Manage complex and large-loss insurance claims, including investigations, coverage issues, risk exposure, reserves, litigation, and resolution plans. Oversee insurers, third-party administrators, brokers, and outside counsel; ensure compliance and accountability across global partners. Collaborate with Legal, Trust, Safety, Product, Finance, Policy, and Crisis Management teams. Report claim performance and risks in business reviews, mentor claims specialists, and support mitigation strategies affecting Airbnb’s financials and captive insurance program.

Manages complex and large-loss insurance claims affecting Airbnb’s financials, captive, and risk exposure. Investigates claims, develops resolution plans, oversees insurers and third-party administrators, addresses coverage and settlement issues, and partners with Legal, Trust, Safety, Product, Finance, and other global teams. Ensures regulatory and policy compliance, reports claim performance, manages emerging risks, negotiates resolutions, and mentors claims specialists.

Drive hotel supply growth in France by acquiring and managing hotel partners, meeting sales targets, optimizing large partner portfolios, running business reviews, using data to find opportunities, and collaborating cross-functionally to scale localized supply strategies.

Lead hotel supply acquisition and account management in Japan, building partnerships, onboarding high-quality hotels, optimizing portfolio performance, leveraging data, and working cross-functionally to scale localized supply strategies and drive market growth.

Lead cross-functional roadmap planning and program delivery for global software products. Develop bespoke program plans, manage dependencies and risks, drive execution with engineering, design, marketing, and operations, and provide executive visibility to ensure high-quality, on-schedule bi-annual releases.

Lead technical strategy and architecture for a large-scale Content Platform that powers marketing campaigns. Solve ambiguous cross-team problems, design scalable backend and AI-driven systems, mentor senior engineers, and partner with product, design, and marketing to drive execution and engineering standards across the org.