Top Tech Jobs & Startup Jobs

Lead product strategy for AI Personalization, developing AI systems for personalized customer support at Airbnb. Manage the full-stack systems, influence roadmap decisions, and collaborate across teams to optimize performance and user experience.

Lead motion creative work for Airbnb's Community pillar: develop motion graphics, animation, and video; evolve motion systems and guidelines; collaborate with product and studio teams; support agencies; present concepts; manage deadlines and deliverables while championing brand and inclusion.

Lead an ambitious, cross-company product effort from concept to global launch. Define vision and roadmap, prioritize trade-offs, align engineering/design/data/marketing/support/policy, ship in stages, and iterate using research and data to create a coherent guest and host experience across discovery, booking, payments, trust, and support.

Lead workforce forecasting, capacity and staffing planning, vendor management and scheduling for operations teams. Produce realtime operational reporting and executive summaries, prioritize projects, integrate AI and automation, measure ROI, identify risks, improve partner efficiency, and lead large cross-functional initiatives from strategy to execution.

Lead capacity planning, demand forecasting, staffing and utilization for scaled and revenue operations. Own project intake, governance, vendor performance, and executive reporting. Use data and AI to optimize vendor mix, staffing, ROI, and operational risk, and drive cross-functional decisions and efficiency improvements.

The Specialist, Premium Support provides customer service in French and English, managing complex cases, enhancing user experiences, and collaborating with stakeholders to ensure high-quality support.

Lead UX writing for Airbnbs International team, crafting localized product copy, establishing workflows and content standards, mentoring writers, partnering with cross-functional teams (design, research, localization, legal, country managers), driving strategy and execution across complex projects, and presenting work to senior stakeholders.

The role involves building and validating Marketing Mix Models and geo-experiments, managing measurement infrastructure, and communicating insights to stakeholders.

Own and evolve Community Support risk frameworks, AI risk governance, and the risk registry. Partner with Insider Threat investigations, drive root-cause remediation programs, produce executive risk reporting, and lead cross-functional risk alignment, training, and culture change.

Lead development and refinement of machine learning pricing models (especially reinforcement learning) for Airbnb hosts. Collaborate with data scientists, product, and engineers to design, test, integrate, and monitor models, analyze performance, and prioritize projects to improve host outcomes.