Top Tech Jobs & Startup Jobs

Provide high-touch customer support for Twitch users by resolving complex inquiries, tracking escalations, meeting SLAs, and conveying user feedback to product and engineering. Use CRMs and analysis/AI tools to identify trends, streamline workflows, and improve community experience.

Provide high-touch community and customer support across Twitch using CRM and support tools. Resolve complex inquiries, escalate issues, analyze trends with data/AI tools, and communicate user needs to product and engineering to improve the platform and user experience.

Provide high-touch customer support for Twitch users by resolving inquiries, tracking escalations, communicating with product and engineering, using CRM and analysis tools, leveraging AI-assisted workflows, and contributing to community experience operations and metrics.

Manage drafting and negotiation of commercial, SaaS, advertising, content, production, talent, and marketing agreements. Counsel teams on legal issues, rights, and clearances. Coordinate with esports, procurement, business development, marketing, sales, and finance. Improve contracting processes and collaborate with Amazon/Twitch legal counterparts.

Lead discovery product efforts across search, browse, and live feed to help viewers find and connect with creators. Define recommendation requirements, partner with ML, design, and engineering, run experiments, measure impact, and own the discovery roadmap to improve ranking, relevance, and viewer retention.

Manage drafting and negotiation of commercial, IP, content, production, and marketing agreements. Counsel internal teams on rights and clearances, coordinate cross-functional stakeholders, improve contracting processes, and support esports, talent, advertising, and SaaS transactions.

Build and maintain scalable Memberships systems (subscriptions, gifting, Turbo) for millions of concurrent users. Design and implement robust distributed services, support live production systems, and collaborate with engineers, product managers, and designers to deliver delightful product experiences.

Lead discovery products across search, browse, and live feed to help viewers find and connect with creators. Define viewer-focused recommendation requirements, partner with ML, design, and engineering, run experiments, measure impact, and own the discovery roadmap.

Own discovery across search, browse, and live feed to help viewers find creators. Define recommendation needs, set roadmap, partner with ML, design, and engineering, run experiments, and measure impact to improve ranking and relevance.

Build and maintain scalable, low-latency membership systems (subscriptions, gifting) for millions of concurrent users. Design robust distributed services, collaborate with product and design, support live operations, and deliver delightful product experiences for creators and viewers.